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UNDERSTANDING OF NEED The City intends to retain Civil Engineering Consultants on an as -needed or "on -call" basis. On an on -call, as -needed basis, the selected consultants may later be asked to provide professional engineering services proposals on specific, project -by -project basis, based on an agreed -upon specific scope of services and fees. The consultant shall be able to assist the City through this contract to provide the necessary engineering services. The consultant shall utilize in-house staff and/or subconsultants to complete the assignments to meet the City standards. For specialized work for which the prime consultant shall require a subconsultant, the prime consultant shall serve as an administrative liaison between the City and the subconsultant. Approach Our basic approach to engineering support services will be to provide the City with an experienced, knowledgeable and enthusiastic staff dedicated to providing the level of service the City desires. Tetra Tech is committing our top project manager and most experienced project engineers to this contract to ensure that this is accomplished. Our Team will be able to recognize and anticipate problems and be able to come to the City with options and solutions in a timely manner. Our core principles establish how we plan to partner with the City to successfully complete your projects: Service: Tetra Tech puts its clients first. We listen to and better understand our clients' needs and deliver cost-effective solutions that meet those needs. Our philosophy is to "Do it Right:" Value: Tetra Tech takes on our clients' problems as if they were our own. We develop and implement real -world solutions that are cost-effective, efficient, and practical. Excellence: Tetra Tech brings superior technical capability, disciplined project management, and excellence in safety and quality to all of our work. r Opportunity: Our people are our number one asset. Our workforce is diverse and includes leading experts in our fields. Our entrepreneurial nature and commitment to success provides challenges and opportunities. Our extensive experience with similar projects will ensure that the City will receive a high level of service delivered by qualified, knowledgeable engineering professionals. Highly meticulous and coherent plans and specifications greatly benefit all project stakeholders, with the largest benefit realized by the Owner. Quality contract documents clearly lead to a larger number of bidders, lower competitive bid prices (due to increased competition, the contractor has less to assume and take the risk for, and a greater overall comfort level in our design based on a long history of successful projects), and lowest overall cost while achieving a very high -quality end product (quality contract documents mitigates the potential, and impact of change orders, and sets forth a standard of quality the contract must achieve). No two projects are the same, although many are similar. The key is to utilize elements of work that have been successful and can be appropriately applied to your projects, continue to improve construction efficiencies without lowering quality based on contractor feedback, and maximize the overall operational flexibility. We feel the previous work that Tetra Tech has completed on previous projects for the City are examples of our quality product which has resulted in a low overall cost for the City. We want to utilize the experience gained from working on the previous projects, and to continue providing the City with exceptional services to assure that another project is successfully completed to the satisfaction of the City. Tetra Tech's experience in design and engineering services covers all facilities in the water and wastewater systems including: • Planning Studies • Hydraulic Modeling • Pipelines • Storage • Pump and Regulatory Stations • Water Wells/Hydrogeology TETRA TECH Page 19