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12. Client and CivicPlus each jointly acknowledge that for the duration of this SOW, CivicPlus shall serve as the <br />"Data Custodian" and is solely responsibility for the Security Controls, including safe custody, transport and <br />storage of data and Client shall serve as the "Data Owner", and is solely responsible for the Operational and <br />Privacy Specific Controls, including data collection, content, context, and use. Notwithstanding the foregoing, <br />Client acknowledges that CivicPlus cannot detect or prevent unauthorized individuals accessing any CivicPlus <br />system through use of valid log -in credentials as set up by Client. Client has sole responsibility for maintaining <br />the security of such log -in credentials and assigning and defining roles and permission to each individual end - <br />user. <br />13. Client acknowledges that due to the nature of the encryption employed in Document Management, CivicPlus <br />staff are unable to access any data submitted or stored within Document Management. <br />14. Client understands and agrees that Document Management is not intended to collect or store any credit card <br />information, or related identifiable or financial information and that Client shall not collect or store any such <br />information in Document Management. For the sake of clarity, Document Management is not PCI DSS or <br />HIPAA compliant, and Client shall not use it for PCI DSS or HIPAA purposes. <br />Signature Page to Follow <br />V. PD 06,01.2015-0048 <br />Page 3of5 <br />