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centaman <br />Cover Letter <br />On behalf of Centaman, thank you for an opportunity to respond to the Request for Proposal (RFP) for your <br />Ticketing System for Santa Ana Zoo. Enclosed you will find the Centaman Response and Product Overview <br />along with the following supporting documents: <br />✓ Centaman Enterprise Fee Proposal ✓ Centaman Enterprise System Architecture <br />✓ Centaman Enterprise Minimum Computing ✓ Centaman Enterprise Technical Support <br />Requirements ✓ System Requirements Vendor Entry Sheet_97-2004 <br />The Centaman Enterprise POS software dovetails the Santa Ana Zoo's vision of a broadly accessible <br />ticketing solution. Providing one unified system for ticketing, memberships, and reservations; key <br />features of the software include: <br />✓ Resolute, easy to use system for both employees and guests providing for efficient administration <br />and minimal maintenance. <br />✓ A single system for Admission, Memberships, Education, Group Sales, and Special Events with the <br />ability to sell in real time at the POS, online, or Kiosk. <br />✓ Ability to meet the required integration with the City's iNovah Cashiering System and Alvarado <br />Turnstiles. <br />✓ Variable pricing by season, day of week, or day; native to the Centaman Software with pricing <br />adjustable by sales channel and advance purchase interval. <br />✓ Options for digital member cards with the ability to validate memberships online for member <br />discounted rates. <br />✓ Access control that will allow straight to the gate ability for both Centaman, printed & mobile, <br />barcodes. <br />✓ Discounting options for POS and Online, offering unique or general coupon codes, promotional <br />combined sales, and automatic discounts for registered members. <br />✓ Introduce gift cards, with the ability to add cashless value to member records to spend throughout <br />the park. <br />✓ And accurate reporting and analytical data to help better understand consumer patterns and <br />trends. <br />Thank you again for this opportunity. If you have any questions regarding this proposal, please reach <br />out directly to Julie Rabold at 312-882-9849 or via email atjulie@centaman.com. We look forward to <br />your review of our Proposal. <br />Signed for Submission: <br />Julie Rabold I Business Development Manager <br />600 W. Jackson Boulevard Suite 100, Chicago, IL 60661 <br />Phone: (312) 882 9849 1 Email: Julie@Centaman.com <br />@2022 Centaman, Inc. All rights reserved. <br />