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City Hall and the Ross Annex are located at 20 Civic Center Plaza and open Monday thru Thursday and every other Friday, 8am to 5pm. City Hall is located within the Civic Center Complex that includes City, County, State and Federal offices. The City Departments housed at City Hall include City Manager's Office, Clerk of the Council, City Attorney's Office, Community Development Agency, Personnel, Public Works Agency, Planning and Building Agency and Finance Department. City Hall provides residents and the public with various services ranging, but not limited to Cashier, Business License, Dog License, Planning counter, Public Works counter, Building Plan Check, Community Preservation, Housing Administration, Police/Fire Plan Check, Purchasing, Risk Management, Economic Development etc. I. SCOPE City Hall The City's goal is to provide security services to serve as deterrence against crimes of vandalism, theft and bodily injury at City Hall and Ross Annex and shall perform the following: • Perform roving patrols of interior and exterior building areas. • Complete incident and daily operating reports. • Respond as necessary to support other life safety duties as identified in post orders and standard operating procedures. • Direct patrons to areas within the Civic Center. • Mitigate various issues that arise in and around City Hall based on Civic Center activity. • As needed, escort staff or visitors to parking locations. • Report building maintenance and safety concerns as necessary. 1. Four times a day — Inspect public access restrooms to maintain cleanliness and advise building maintenance of needed corrections. 2. Daily- Check and operate City Hall ADA wheelchair lift and document. 3. Daily- Verify and report building interior lighting deficiencies. 4. Daily Evening- Secure dumpsters at loading dock at the end of the day. 5. Daily Evening- Verify all exterior doors are locked after normal business hours. 6. Daily Evening- Verify and report building exterior lighting deficiencies. 7. Weekly- Check water pressure of all City Hall/Ross Annex drinking fountains. 8. Monthly- Check all City Hall/Ross Annex AED's per Risk Management Guidelines. 9. Monthly- Check Fire Extinguisher and sign tags for inspection per Risk Management Guidelines. 10. As Needed- Adjust walk off mats at entries to City Hall and Ross Annex. 11. As Needed- Advise facilities management of building deficiencies; interior or exterior. 12. As Needed- And as requested by the superintendent perform other duties as needed. Security Guard Officers present at City Council Meetings: One security guard patrols the Council Chambers perimeter and the second security guard patrols the parking structure (Building #19) in front of City Hall to provide a safer passage to and from Council Chambers to Building #19. Council Meetings Council Meetings will be held every first and third Tuesdays of the month. Officer duty hours: 1730-2100 hours or may be extended until 2300 hours. Officers will remain on duty until released by appropriate authority. RFP 22-026 Armed & Unarmed Security Guard Services at Various City Facilities Page 53