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DocuSign Envelope ID: FA12C758-3EF4-45F3-BODF-724674D71270 64 Identify a proposed administrative fee that you will pay to Sourcewell for facilitating, managing, and promoting the Sourcewell Contract in the event that you are awarded a Contract. This fee is typically calculated as a percentage of Vendor's sales under the Contract or as a per -unit fee; it is not a line -item addition to the Member's cost of goods. (See the RFP and template Contract for additional details.) Industry Specific Questions Line Question Item Response' CDW•G is proposing the same general administrative fee which led to more than $2,500,000,000 in sales over the term of the current contract: 1.00%. At CDW•G, we think simplicity and continuity is a good thing. Sourcewell and CDW•G both experienced record growth on the current contract at this administrative fee, and we expect even greater results on the next contract as our partnership grows (please see Question 9 for our expectations). For select product categories in our offer, to best meet Sourcewell member needs we propose these fees: Software: 0.25% Chromebooks: 0.00% Google Chrome Management SaaS: 0.25% Amazon Web Services: 0.25% To best serve Sourcewell's groin 1.50% For select product categories in our offer, to best meet Sourc - Desktop Computers: 1.00% Notebook/Mobile Devices: 1.00% Chromebooks: 0.00% Google Chrome Management SaaS: 0.00% Amazon Web Services: 0.00% Microsoft Azure: 0.00% Apple: 1.00% We are confident in our fee structure due to our track record of success, and a mutual understanding between CDW•G and Sourcewell that the highest fees don't lead to the highest growth. CDW•G has alternate cooperative contracts in our portfolio —it's worth noting any company with the resources necessary to provide on a contract of Sourcewell's size will in all likelihood hold numerous cooperatives —yet our sellers consistently choose Sourcewell because of its unique advantages: member focus, flexibility, and fair administration fees. 65 If you are awarded a contract, provide a few Sourcewell needs a partner with the insight to identify internal metrics that matter, and then examples of internal metrics that will be the discipline to track them. A representative sample of internal metrics we've found to be tracked to measure whether you are having good indicators for a successful partnership are the following: success with the contract. - Customer Utilization ("spend" - breaking down by segment: State & Local Government, K- 12 Education, Higher Education, Federal Government) Technology Category penetration New members brought into contract # of opportunities Customer Satisfaction survey responses Repeat customers Customer % that grows As Sourcewell knows from the quarterly reports CDWG's Program Management team sends, we can track many, many more internal metrics than this. And to make certain the internal metrics we track match up with Sourcewell's vision for success, we intend to meet upon award to set mutually agreed upon metrics/key performance indicators for the next five years. 66 Describe your capability to report Sourcewell eco- For Sourcewell members concerned with the environmental impact of their procurements, we track industry -recognized data to help them understand their footprint. Sourcewell members can receive from CDW•G both EPEAT reporting, which is the leading global ecolabel for the IT sector, and Energy Star, a government -backed energy efficiency measure. For these reports we provide quarterly, calendar year, or fiscal year reporting, depending on members' needs. Sourcewell members with custom time -frame reporting requests typically are honored as well. As a value -add to presenting the raw data, upon request CDW•G's Program Management team will save time for members with a summary tab that provides a snapshot of their spend by EPEAT/Energy Star versus all spend, for products we have collected this information on. If Sourcewell members have further specific requests, such as category breakouts in an easy -to - read summary, CDW•G can work with them to provide that as well. Finally, CDWG's account managers help Sourcewell members understand and meet green initiatives. Our sales force will guide Sourcewell members toward solutions with environmentally preferred attributes at the pre -sale stage, and also make this a part of quarterly business reviews so that members are aware of our green offerings. City Council 7 — 51 12/6/2022