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INSURANCE NOT ON FILE WORK MAY NOT PROCEED CLERK OF COUNCIL DATE: N-2022-367 SOFTWARE MAINTENANCE AND SUPPORT AGREEMENT WITH CI TECHNOLOGIES THIS AGREEMENT is made and entered into on this 1st day of December, 2022 by and between Cl N600'V• / A';�echnologies, Inc., a Florida corporation, ("Consultant' or "CIT"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of w California ("City"). N O N ® RECITALS 6" A. The City desires to retain a Consultant having special skill and knowledge in the field of LU software maintenance and support for the IA Pro and Blue Team administrative investigation Ca software programs. B. Consultant represents that it is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall perform software maintenance and support services as needed by the City of the IA Pro and Blue Team software programs purchased by the City. The scope of the maintenance and support services is outlined and set forth in Exhibit A, attached hereto and incorporated by reference. 2. COMPENSATION a. City agrees to pay, and Consultant agrees to accept as total payment for its services for City, the rates and charges identified in Exhibit B. The total amount to be expended during the term of this Agreement shall not exceed $13,839.31. The base amount for this compensation includes maintenance fees in the amount of $9,839.31 and a contingency amount of $4,000 for any additional work approved at the sole discretion of the City. Maintenance fees may be raised by no more than 2% as provided in Exhibit B. b. City shall compensate Consultant for services rendered since September 1, 2022. c. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. Page 1 of 9 #245794vl