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APPENDIX C — Scope of Work (SOW) <br />Consulting Package <br />Questica's standard review, equating to approximately 16 hours of services provided by a member <br />of Questica's Budgeting & Implementation Consulting team. The deliverables of which shall be: <br />• Initial discovery meeting: Questica consultant chairs conversation to determine focus areas <br />etc. <br />• Product demo: walkthrough of new features, tailored to outcome of initial discovery <br />meeting. <br />• Review distributed budgeting (useful with unlimited licenses) <br />• Deep dive: <br />Includes consideration of the new features of the 2021 version: calendars, user tasks, <br />notifications, discussions, and enhanced navigation through global search and explorer <br />trees. <br />• Change management: document package to assist with understanding of change <br />management concerns to resolve before "Go Live" with a broader set of users. <br />• Configuration: any immediate changes possible through the user interface (excludes custom <br />programming and reports). <br />• Questica Help guide: focused list of material for further review. <br />• Output document: noting all findings and a plan for unresolved/unimplemented items. <br />Limit of effort: <br />Neither training sessions nor ad hoc reporting are implicitly included in -scope. Training not <br />available within this scope may be purchased at the standard services rate. <br />END OF MAINTENANCE AND SUPPORT AGREEMENT <br />16 1 City Council 25 — 18 12/20/2022 <br />