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VC0JC, CD ro OVALIrr"wo Idtmeml'r <br />Statement of Qualifications-, <br />The team at REC&S has experience in site inspections, general maintenance, rehabilitation, and correcting deferred <br />maintenance. REC&S currently has a team of full time field maintenance staff that regularly performs these services. Our <br />staff is trained in regular and emergency on -call property maintenance services which include; landscape maintenance, <br />repairs, general maintenance, painting; general carpentry, rehabilitation of office space and residential units, weed <br />abatement, electrical, trash and debris removal; graffiti coverage, board up services, fence repairs, fence maintenance, <br />plumbing, along with a wide variety of other maintenance services. We have performed these services for Riverside <br />County (RCTC), Los Angeles Unified School District, Los Angeles World Airports, San Bernardino Associated <br />Governments, the City of Santa Monica Housing Department, City of Laguna Niguel, City of Mission Viejo, City of Laguna <br />Hills, Caltrans, San Diego County,City of Santa Ana, and the City of Bell. <br />Task Completion: <br />This process includes issuing a work order of the needed services for the individual party. REC&S office staff will dispatch <br />a crew to the site to deliver the service. Staff takes pictures of the work site priorto starting work, and takes pictures <br />upon completion of the work. Pictures are printed, work order incident report is created along with the invoice and all of <br />this information is submitted to the client for approval and payment. All of our trucks, trailers and equipment are <br />equipped with the necessary tools to complete the task at hand. REC&S has the capable in house staff. Employees all <br />wear professional company attire and required PPE and our company vehicles and equipment display the company logo <br />and contact info. <br />Emergency Services: <br />Since REC&S has qualified staff and the equipment previously listed, our in house staff can respond to any emergency <br />within one hour during regular operating hours and within two hours outside of regular operating hours. We maintain a <br />24/7 call center 800 phone number that we utilize on all of our projects. We provide the 800 phone number to our <br />clients so that they can call to request service, For example, we have provided general maintenance services as well as <br />emergency services for the City of Bell, City of Santa Monica, Caltrans, City of Mission Viejo, City of Santa Ana, and City <br />of Laguna Niguel our call center receives calls, records the call, and immediately dispatches the call information to our <br />traveling emergency telephone. Our on call staff person responds to the call, by contacting the caller with an estimated <br />time of arrival (eta). Our typical eta after the call is received is one hour or less. Our crews arrive on site with all of the <br />necessary tools and supplies to complete any requested or unexpected service <br />Inspection Obligations: <br />The field service delivery team has been working for clients on different types of properties that require weekly, <br />monthly or yearly inspections, securing of property and maintenance for issues reported. our firm has performed these <br />services for City of Long Beach, City of Bell, City of Laguna Niguel, City of Santa Ana, City of Santa Monica and City of Los <br />Angeles. Our process for managing these situations include initially setting up the client owned properties in our work <br />order system then issuing a work order that will be used for each property or location on a scheduled/requested basis. <br />REC&S will dispatch an employee to the site with the work order. The property is inspected by taking pictures of the <br />work order first, then needed pictures of the property, closing out the work order and moving to the next location as <br />8345 fasaldetla Street, Lake Elsinore. CA 93536 <br />Ph:714-�71-0175 Fa�:714-558-0-10-1 <br />\\lk X%.Con1, It Itil.wrvV-CE ]III <br />