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DocuSign Envelope ID: D7E89A7A-576D-4303-61 C0-8ACFA76A9E40 <br />41 A J 0 N Master Services and Purchasing Agreement for Agency <br />Technology Assurance Plan Appendix <br />If Technology Assurance Plan ("TAP") or a bundle including TAP is on the Quote, this appendix applies. <br />1. TAP Warranty. The TAP warranty is an extended warranty that starts at the end of the 1-year hardware limited <br />warranty. <br />2. Officer Safety Plan. If Agency purchases an Officer Safety Plan ("OSP"), Agency will receive the deliverables <br />detailed in the Quote. Agency must accept delivery of the TASER CEW and accessories as soon as available from <br />Axon. <br />3. OSP 7 Term. OSP 7 begins on the date specified in the Quote ("OSP 7 Term"). <br />4. TAP BWC Upgrade. If Agency has no outstanding payment obligations and purchased TAP, Axon will provide Agency <br />a new Axon body -worn camera ("BWC Upgrade") as scheduled in the Quote. If Agency purchased TAP Axon will <br />provide a BWC Upgrade that is the same or like Axon Device, at Axon's option. Axon makes no guarantee the BWC <br />Upgrade will utilize the same accessories or Axon Dock. <br />5. TAP Dock Upgrade. If Agency has no outstanding payment obligations and purchased TAP, Axon will provide Agency <br />a new Axon Dock as scheduled in the Quote ("Dock Upgrade"). Accessories associated with any Dock Upgrades <br />are subject to change at Axon discretion. Dock Upgrades will only include a new Axon Dock bay configuration unless <br />a new Axon Dock core is required for BWC compatibility. If Agency originally purchased a single -bay Axon Dock, the <br />Dock Upgrade will be a single -bay Axon Dock model that is the same or like Axon Device, at Axon's option. If Agency <br />originally purchased a multi -bay Axon Dock, the Dock Upgrade will be a multi -bay Axon Dock that is the same or like <br />Axon Device, at Axon's option. <br />6. Upgrade Delay. Axon may ship the BWC and Dock Upgrades as scheduled in the Quote without prior confirmation <br />from Agency unless the Parties agree in writing otherwise at least ninety (90) days in advance. Axon may ship the <br />final BWC and Dock Upgrade as scheduled in the Quote sixty (60) days before the end of the Subscription Term <br />without prior confirmation from Agency. <br />7. Upgrade Change. If Agency wants to change Axon Device models for the offered BWC or Dock Upgrade, Agency <br />must pay the price difference between the MSRP for the offered BWC or Dock Upgrade and the MSRP for the model <br />desired. If the model Agency desires has an MSRP less than the MSRP of the offered BWC Upgrade or Dock <br />Upgrade, Axon will not provide a refund. The MSRP is the MSRP in effect at the time of the upgrade. <br />8. Return of Original Axon Device. Within thirty (30) days of receiving a BWC or Dock Upgrade, Agency must return <br />the original Axon Devices to Axon or destroy the Axon Devices and provide a certificate of destruction to Axon <br />including serial numbers for the destroyed Axon Devices. If Agency does not return or destroy the Axon Devices, <br />Axon will deactivate the serial numbers for the Axon Devices received by Agency. <br />9. Termination. If Agency's payment for TAP, OSP, or Axon Evidence is more than thirty (30) days past due, Axon may <br />terminate TAP or OSP. Once TAP or OSP terminates for any reason: <br />9.1. TAP and OSP coverage terminate as of the date of termination and no refunds will be given. <br />9.2. Axon will not and has no obligation to provide the Upgrade Models. <br />9.3. Agency must make any missed payments due to the termination before Agency may purchase any future TAP <br />or OSP. <br />Title: Master Services and Purchasing Agreement for Agency <br />Department: Legal <br />Version: 14.0 <br />Release Date:3/10/2022 <br />16 of 23 <br />