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GLOBAL PAYMENTS DIRECT, INC. DBA OPENEDGE/TSYS MERCHANT SOLUTIONS
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GLOBAL PAYMENTS DIRECT, INC. DBA OPENEDGE/TSYS MERCHANT SOLUTIONS
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Last modified
1/17/2023 11:47:35 AM
Creation date
1/17/2023 11:46:12 AM
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Contracts
Company Name
GLOBAL PAYMENTS DIRECT, INC. DBA OPENEDGE/TSYS MERCHANT SOLUTIONS
Contract #
A-2022-251
Agency
Finance & Management Services
Council Approval Date
12/20/2022
Expiration Date
12/31/2025
Insurance Exp Date
4/1/2023
Destruction Year
2030
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DocuSign Envelope 10: 69E4955D-23F3-4407-84A7-E75FDC837DB9 <br />1.4. Except as expressly stated in the first three paragraphs of section 13, all terms and conditions <br />of this Card Services Agreement shall survive termination to the extent necessary to protect <br />Global Direct and Member's rights herein. <br />2. SERVICE DESCRIPTIONS. <br />2.1. Credit Card Processing Services: Global Directs credit card processing services consist of <br />authorization and electronic draft capture of credit card transactions; outclearing of such <br />transactions to the appropriate card associations and/or issuers (e.g., Visa, Mastercard, <br />American Express, Diners, Discover); settlement; certain dispute resolution with cardholders' <br />banks; and transaction -related reporting, statements and products. From time to time under <br />this Card Services Agreement, upon Merchant's request, Global Direct may facilitate the <br />transmission of certain payment card transactions ("Switched Transactions") to the <br />respective card issuers, including but not limited to American Express®, Diners Club@ and <br />various fleet, private label and commercial cards. Switched Transactions require Global <br />Direct's prior written approval and are subject to applicable pricing; Global Direct does not <br />purchase the indebtedness associated with Switched Transactions. <br />2.2. EBT Transaction Processing Services: Global Direct offers electronic interfaces to Electronic <br />Benefits Transfer ("EBT") networks for the processing of cash payments or credits to or for <br />the benefit of benefit recipients ("Recipients"). Global Direct will provide settlement and <br />switching services for various Point of Sale transactions initiated through Merchant for the <br />authorization of the issuance of the United States Department of Agriculture, Food and <br />Nutrition Services ("FNS") food stamp benefits ("FS Benefits") and/or government delivered <br />cash assistance benefits ("Cash Benefits," with FS Benefits, "Benefits") to Recipients <br />through the use of a state -issued card ("EBT Card"). <br />2.3. Provisions regarding debit card services are set forth in section 31 below. <br />2.4. Provisions regarding Decline Minimizer Services are set forth in section 33 below. <br />2.5. Provisions regarding CallPop OpenEdge Services are set forth in section 34 below. <br />2.6. With respect to Visa and Mastercard products, Merchant may elect to accept credit cards or <br />debit/prepaid cards or both. Merchant shall so elect on the Merchant Application being <br />completed contemporaneously herewith. Merchant agrees to pay and Merchant's account(s) <br />will be charged pursuant to section 5 of this Card Services Agreement for any additional fees <br />incurred as a result of Merchant's subsequent acceptance of transactions with any Visa or <br />Mastercard product that it has elected not to accept. <br />3. PROCEDURES. <br />3.1. Merchant will permit holders of valid cards bearing the symbols of the cards authorized to be <br />accepted by Merchant hereunder to charge purchases or leases of goods and services and <br />the debt resulting therefrom shall be purchased hereunder, provided that the transaction <br />complies with the terms of this Card Services Agreement. All indebtedness submitted by <br />Merchant for purchase will be evidenced by an approved sales slip. Merchant will not present <br />for purchase any indebtedness that does not arise out of a transaction between a cardholder <br />and Merchant. Merchant agrees to follow the Card Acceptance Guide which is incorporated <br />into and made part of this Card Services Agreement, httos://www,globalpaymentsinc.com/en- <br />us/cardacceotanceguide and to be bound by the operating regulations, requirements, and <br />rules of Visa, Mastercard, American Express, Discover, PayPal and any other card <br />association or network organization covered by this Card Services Agreement, as any of the <br />
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