OPAL FUELS STATION SERVICES, LLC (FROMERLY TRUSTAR ENERGY, LLC)

Home Browse Search

SERVICE AGREEMENT —ALL INCLUSIVE 100% WARRANTY The City of Santa Ana will get a check direct from the bank (Clearing House for Credit Cards) with the amount charged to the customer minus the 3-6% fee. Opal Fuels will install a Wireless Communication Panel on site to provide real time/minute by minute status of each CNG Station. This Communication Panel will log station operation and activity to help predict maintenance failures before they happen. This information will be available on a cloud -based server for both Opal Fuels and the customer. This allows Opal Fuels to provide 365/24/7 station monitoring. OPAL FUELS SUPPORT: For emergency 24-hour service: (844) 236-7562 For parts & oil: Cathy Cartland, ccartland(&opalfuels.com, D:(678) 283-0213 0:(844) 226-0256 For billing questions: Valerie Sweig, vsweie(o),opalfuels.com, D:(507) 218-4502 0:(844) 226- 0256 PREVENTATIVE MAINTENANCE — GENERAL TERMS: • A Opal Fuels technician will be on site weekly/bi-weekly to provide maintenance services. • A Opal Fuels technician will visit with the site manager at the beginning of the site visit to get a list of any known deficiencies that require attention and need correction. • Opal Fuels personnel shall prepare and provide the client with a (PM) Service Report at the conclusion of each (PM) or repair event. This report shall detail (PM) activities, actions taken, and list potential future hard parts replacement events. • Opal Fuels shall perform such (PM) services during normal business days and hours of operation. • Opal Fuels personnel will not remove hazardous waste materials (used oil) from customer's jobsite. Customer shall provide Opal Fuels with approved containers for the disposal of subject hazardous waste materials. • Opal Fuels will provide 100% parts, service, and warranty on each CNG Station during the Term. If there is damage created to the station that is not part of ongoing wear and tear of CNG operations, Opal Fuels will invoice for any damaged parts and labor caused by customer negligence such as trucks driving away with connected hoses and equipment hit and damaged by trucks. Prior to invoicing, Opal Fuels will discuss damage with the customer site manager and get sign off for the repairs. Customer will reserve the rights to replace or repair customer damaged items at their own expense. • Opal Fuels will not be responsible for damages due to acts of nature, such as fire, flood, unusually severe weather, etc., resulting in additional costs due to interruption of electrical power or other utilities, equipment failure or damage reasonably beyond its control. Customer and Opal Fuels shall notify each other as soon as reasonably possible following the occurrence of an event as described. Additional costs for replacement or repair will be discussed with the customer and signed off prior to invoicing. • All major compressor rebuilds will be done by Ariel or Sauer factory trained and certified compressor master technicians. • Below are the tasks required to maintain each CNG Station that Opal Fuels will be providing along with weekly inspection reports filled out by the site technicians and made available to the customer.