Laserfiche WebLink
Creators of The Original Bubble RollersTM Exhibit C <br />Emerald It Even s <br />Thrilling Entertainment for Any Occasion <br />Cancellation and rain Policies- Please read carefully: <br />If a customer decides to cancel their reservation, they must do so 72 HOURS (3 days) before their <br />reservation day. If customer cancels their order 48 hours (1-2 days) of their reservation date, a <br />cancellation fee of 50% of the rental total will be applied. If the customer cancels their order the day of <br />the rental, they will be charged the whole rental amount. <br />If the customer cannot get a hold of the company, or has called after business hours, it is still the <br />customer's responsibility to leave a message in the company's messaging system about cancelling <br />their reservation and sending an email to info(cf),emeraldevents.com regarding the cancellation. <br />Please read the Rain Policy below and in case rain or unfavorable weather is to happen on the day of your <br />rental; both email info@emeraldevents.com and call 7145083690 or 7147958298 before 6pm on the day <br />before the event if the event starts before 2pm or before 6am on the event day if your event stars after <br />2pm to leave a voicemail to let us know if the rental can be setup indoors instead. <br />RAIN POLICY: In case of rain or severe weather conditions (high winds exceeding 20mph) during your <br />rental date, customer is allowed to cancel the same day as delivery (excluding Ice Rinks and some other <br />items) without any cancellation fee (also pertains to forecasts with probabilities of rain or high winds <br />greater than 50% likelihood). Customer MUST CALL and email before 6pm on the day before the event if <br />the event starts before 2pm or before 6am on the event day if your event stars after 2pm (voicemail and <br />emails are ok for cancellation). If customer cancels the order, it will be canceled for the rest of the rental <br />period with no guarantee that Emerald Events can deliver if weather conditions get better. <br />If customer decides to go ahead with the order even though the weather forecast says it will rain, but it is <br />not actually raining at the time, then we will go ahead and deliver the order. However, if it does start to rain <br />during the rental time, Emerald Events reserves the right to cancel the order, due to safety concerns, with <br />NO refund provided. <br />During rain/inclement weather, it is unsafe for anyone to play inside an inflatable; therefore we do cancel <br />orders during raining/inclement weather days. However, since people do have events and parties that are <br />usually planned out weeks/months before, or may take place indoors, we give customers the option to <br />deliver the order or cancel it for days that are predicted to rain. <br />It is the customer's responsibility to call Emerald Events to cancel their order or go through with it during <br />these rain/inclement weather days as above. If customer decides to cancel order once Emerald Events <br />driver has already left our location, then Emerald Events reserves the right to charge customer full <br />cancellation fee for not contacting and for making our crew work and drive out to your location. <br />Thank you for understanding. <br />'., `Y � Tlro fSobblo Rollan <br />980 N. Main St., Orange, CA 92867 1 www.Emera]dEvents.com I infoaDemeraldevents.com 1 714.508.3690 <br />