Correspondence- #19 - Laserfiche WebLink

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Middleton, Samuel From: Alta Baja Market <altabajamarket@gmail.com> Sent: Tuesday, February 21, 2023 1:27 PM To: eComment Subject: comment on item #19 2/21/23 council meeting (Delilah Snell) Dear City of Santa Ana Mayor, Council and Management- I am writing this letter to offer my full support and importance for Jose Romo's team to carry on the Clean & Safe program for the downtown. As a business owner (Alta Baja Market) on a corner who is at my business nearly every day, I believe this position will be best facilitated by Mr. Romo's crew. They demonstrate care, professionalism, understanding and a connection to the environment they have served that would far exceed the work of other proposals offered. This position is of extreme importance and this is why I am writing to you. Jose's team has been an integral part of the downtown fabric for years. Anyone who has a business here knows the team not only by name, but the team knows all of us by name and needs as well. This alone is extremely important and is invaluable as the dynamic of this area needs the care and knowledge that only a team with on- hand experience and institutional knowledge has. Jose's team has this experience--they have never faltered in their tasks. I have known Jose for over 20 years, since I helped to start the first farmers' market in downtown. His commitment to the district, the businesses, people and customers is unparalleled to anything that can be proposed. You simply cannot replace the years of work he and the team have done. And quite honestly, we as a district that has been through so much over the past 3 years would appreciate and thrive with a team that understands our needs, our personalities, and just the landscape that is unique and special. This team gets it and Jose gets it the most as this team's leader. Some examples of how Jose's team is vital to the area: - They have been there to help protect my businesses and others from attempted break-ins - constant immediate cleaning of the street - assisting neighbors when there were disruptions in the market and street - assisting with clean communication when there was an interruption in the downtown - his team on a number of times have taken the lead to communicate to other business owners, customers of disturbances that affect the greater area--not just a single business. There are simply not enough ways to demonstrate how this team is as personable as they are efficient. This team's work cannot be replicated because this team actually CARES for the area and it shows every day. I see it constantly and it would give me concern to have a new management team who did know the area, let alone understand it, put into a position that Jose and his team has currently have and has held for so long. I am more than happy to meet, write more, or do more to further show my support. Thank you for your time, -Delilah Snell i