Laserfiche WebLink
Agreement with DTSA Services Downtown Santa Ana Clean & Safe Program <br />February 21, 2023 <br />Page 2 <br />3 <br />2 <br />5 <br />9 <br />and maintenance of parklets, alley cleaning, bus stop cleaning, street closure <br />equipment set-up and breakdown, and security guard procurement and oversight. <br />Seven proposals were received in response to the RFP. The proposals were evaluated <br />by a rating committee comprised of five representatives from the following departments: <br />Public Works, Community Development, and Parks and Recreation. The evaluations <br />were based on several criteria including: responsiveness to RFP, experience of firm and <br />personnel, reasonableness of cost, bonus points for experience in Santa Ana, and <br />references. The maximum score was 110 points. Table 1 below provides the ranking of <br />each proposal. <br />Table 1 <br />Rank Proposer Scores <br />1 DTSA Services 103 <br />2 Superior Property Services, Inc.88 <br />3 Swayzer Corporation 87 <br />4 Universal Building Maintenance, LLC 84 <br />5 DMS Facility Services 81 <br />6 Priority Building Services, LLC 72 <br />7 Citiguard Inc. 25 <br /> <br />The evaluation committee determined that DTSA Services was the top proposer and <br />received the highest overall ranking as a result of their proposal and oral <br />interview/presentation. <br />DTSA Services presented the best and most qualified proposal and diligently addressed <br />their proposed operations, staffing plan, equipment, and ambassadors program. DTSA <br />Services also provided several valuable suggestions to accommodate the growing <br />needs of Downtown Santa Ana and had a reasonable cost for the services. DTSA <br />Services has been in business since 2014 and have in-depth familiarity with Downtown <br />Santa Ana as they were the current provider of clean and safe services for the <br />downtown since 2015. <br />Some highlights of the value-added service with DTSA Services include: a) an office in <br />Downtown Santa Ana, b) secured storage for equipment within Downtown, c) provide a <br />5-minute response time for businesses, d) serve as visitor ambassadors, and e) have a <br />competent staff that live in Santa Ana. DTSA Services focuses on customer service and <br />will enhance cleaning services to include power washing, maintenance, and overall <br />pleasant experience for all visitors (Exhibit 2). <br />FISCAL IMPACT <br />The current fiscal year funding is available in the FY 2022-23 budget and future fiscal <br />year funding will be included in the proposed budgets for City Council consideration. <br />  <br />City Council 19 – 2 2/21/2023 <br />