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Accounts Receivables/Collections: Marisol Jimenez, who reports to Maline Sip, who reports to Mario Juarez Dispatch / Delivery: Jessica Ramos is the Dispatch Manager, with 6 Dispatchers rotating 24/7 shifts. All deliveries would be managed by our proprietary fleet of 85 trucks (a combination of truck and trailer, semi and bobtail trucks) and 40 company employed drivers. D. Understanding Scope of Services AAA Oil, Inc. understands the scope of services to be provided. Upon receipt of order placement via phone or email, standard deliveries will be scheduled to be received by the City within 2 business days M-F 7:OOam-5:OOpm with trucks equipped with radio and mobile telephone access that meet all CA compliance licensing and CARB regulation requirements and will adhere to all delivery requirements outlined in the scope of work. In the event of emergency, our Dispatch can be reached 24/7 by calling 714-530-4795. The Project Manager and Back-up Personnel contact information has also been provided if needed. In the event that the City's primary fuel tanks go out of service, AAA Oil, Inc. offers wet -hose services for both gasoline and diesel fuel, temporary tanks rentals, fuel trailer loans either with or without an attendant and a fuel card program. AAA Oil, Inc. is also capable of managing the City's fuel inventory by installing remote fuel monitors that the City can also have access to via email. This would ensure that there are always eyes on your inventory and orders can either be placed by our staff on an as -needed basis or by the City's personnel. The monitors provide alerts every 4 hours, allowing neither AAA Oil nor the City to be ever be caught off -guard. Should the City want to proceed with this value-added service, the cost would be an additional 0.02 per gallon on the fuel deliveries for those tanks we install monitors on. E. Relevant Service Experience Because CFL owns and operates its proprietary fleet, we offer customized solutions to your organization and pride ourselves on being creative and responsive in addressing the needs of our customers. We service a variety of customers including commercial and industrial end -users, marinas, truck stops, municipalities, state and local government, utilities, military installations and both unbranded and branded retail stations. In addition, we provide inventory -managed delivery services to major refiners, delivering fuel to branded stations including Arco, Shell and USA gasoline. Please see a list a references included in your Attachment 3: Proposers References to follow