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inno�vaLs " Summary Statement of Work Santa Ana - File Export for Rental Registry System This Statement of Work ("SOW') is subject to all terms and conditions of the existing "SOFTWARE IMPLEMENTATION SERVICES AGREEMENT" (the "Agreement") between Santa Ana, City("Organization"), and System Innovators, with an Effective Date of this document. The parties have entered into the Agreement for the provision of certain services and deliverables to Organization. All terms of the Agreement are incorporated herein by this reference. In the event of a conflict, the terms of the Agreement control over the terms of this SOW. The Organization has requested the following professional services to implement iNovah®. System Innovators will use its extensive cashiering experience, knowledge and industry expertise to facilitate the implementation and delivery of software and services for the Organization as defined within this SOW. System Innovators will work closely with the Organization to manage the SOW and ensure success of the overall project. The Services described in this SOW are based on a list of documented assumptions which have a direct correlation to project scope and duration. Changes to project scope and/or duration effectively alter this SOW and will be processed in accordance with the Project Change Control ("PCR") procedure as described herein. iNovah Module Description Component Type iNovah Integrations Import Scheduler and Export Export Project Deliverables Deliverable Description Project Kick -Off Initial meeting to introduce project team members, objectives, and next steps iNovah Project Plan Implementation Project plan Assessment Workshop A series of discovery meetings to identify business requirements. iNovah Integration Specification Documented requirements for iNovah configuration and integration development Development of iNovah Integrations Delivery of in scope iNovah Integrations per specifications