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Agenda Packet_2023-03-21
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03/21/2023 Special and Regular
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Agenda Packet_2023-03-21
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3/15/2023 2:26:10 PM
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City Clerk
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Agenda Packet
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3/21/2023
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Exhibit 2 <br />Response <br />Yes. <br />• Are there any geographic regions of the United States for which you cannot provide a <br />certified technician to perform warranty repairs? How will NJPA Members in these <br />regions be provided service for warranty repair? <br />Response <br />No, there are not any geographic regions of the US that FieldTurf cannot provide <br />a certified technician to perform warranty work. Please see our Customer Service <br />Representative Region map below to see that the entire US is covered. <br />Customer Service Regions <br />ihn-ry 20161 <br />S& <br />Lisa Kerwin <br />M Janet Lamarche <br />■ TBD <br />■ Tara Beach <br />M Tyler Fitzsimons <br />Tracy Gonsalves <br />0 Will you cover warranty service for items made by other manufacturers that are part of <br />your proposal, or are these warranties issues typically passed on to the original equipment <br />manufacturer? <br />Response <br />City Council 12 — 13 3/21/2023 <br />
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