Laserfiche WebLink
DocuSign Envelope ID: A69C2874-A23C-4EBA-AE3F-17C057920A28 <br />La <br />/ Axon will provide on -site Go -Live support the week the agency <br />begins using the software. <br />/ Axon will provide updates and enhancements to the product, <br />which the agency will automatically receive. <br />/ Axon will provide the agency's end users with access to the <br />help.axon.com support portal to submit and review service <br />tickets. <br />/ Following final acceptance, the agency will utilize Axon support <br />via my.axon.com for any further modifications to the product. <br />/ For technical support assistance, the agency may contact a <br />technical support representative at 800-978-2737, or via email <br />at Support@Axon.com. Online, email -based support and <br />remote -location troubleshooting are included on an ongoing <br />basis as part of the agency's investment in the Axon ecosystem. <br />Phone support is available 24/7. <br />PAGE 17 <br />City Council 19 — 30 3/21/2023 <br />