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Department of Justice (DOJ) <br />Statement of Work <br />„v =a 41,ivw LtW Mt•.�nIY,YV Nalwo.� <br />M,weMW �14d, 1ewl Ql�new <br />{JIvwY IYy1,w„\ OI YYO <br />C. Agency <br />Exhibit A <br />The Agency is obligated to contact DOJ's Computer Operations Unit when reporting any <br />problems with the JusticeMDM solution (see System and Software Maintenance section for <br />contact information). <br />Changes in workload projections, equipment configurations, application configuration, service <br />changes, or additional clients may increase charges and require a modification of this Agreement. <br />The Agency will be responsible for the following: <br />1. Provision and manage Agency users within the JusticeMDM solution. <br />2. Provision Agency mobile devices with JusficeMDM solution. <br />3. Provide troubleshooting and technical support for Agency mobile devices. <br />4. Ensure Policy compliance with CJIS Security Policy on all devices that will access CJIS data <br />as stated in Exhibit B. <br />5. Maintain applications in the Agency Application Store. <br />6. Manage deployment of policies, configuration and applications to Agency mobile devices. <br />7. Manage accounts and licenses for Agency instance using the MOM Console. <br />B. Request number of Clients/devices on an annual basis as part of the Agreement renewal, <br />which should commence 90 days prior to expiration annually. <br />9. The Agency will reconcile licenses being used annually. <br />Amendments <br />The Contractor will allow amendment(s) to this Agreement for additional time and money at the <br />rates evaluated and considered, through a formal Agreement amendment. The Agreement award <br />is subject to availability of funds approved for this purpose. <br />Page 3 of 6 <br />