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DocuSign Envelope ID: 1876C534-6551-447A-9DF4-7B5012B1 E684 ADDENDUM MULTIYEAR SUPPORT COMMITMENT As it relates to the Component Systems specified herein, this Addendum is subject to the terms of the Software License Agreement between Infor (US) LLC ("Infor") and City of Santa Ana. ("Licensee") with an effective date of March 3, 2008 (the "License Agreement). As it relates to Support for the Component Systems, this Addendum is subject to the applicable terms of the License Agreement (to the extent it concerns Support) or, if Support is subject to a separate Support Agreement related to the License Agreement, the terms of such Support Agreement (the "Support Agreement). The License Agreement and related Support Agreement (if any) are referred to herein as the "Agreement". All terms of the Agreement are incorporated herein by reference. Capitalized terms not defined in this Addendum are defined in the Agreement. In the event of a conflict, the terms of this Addendum control over the terms of the Agreement. In the event the capitalized terms in this Addendum differ from the terminology used in the Agreement, references herein to: "Component Systems means the software products that are being licensed (and may be referred to in the Agreement as Products, Software Products, Software, Programs or Licensed Programs): "Support" means Infor's current standard maintenance and Support services (and may be referred to in an Agreement as Maintenance and Support, Annual Support, Support Services, On -Going Support or One Point Support): "Order Form" means a mutually agreed upon ordering document (and may be referred to in an Agreement as Schedule, Supplement or Supplemental Schedule): "Annual Escalation Percentage Car means the maximum percentage increase in an annual Support Fee on an annual basis. In addition, based on the applicable Agreement, listed Component Systems herein owned by a third party may also be referred to in the Agreement as "Additional Software or "Third Party Software. Effective date of the Addendum: the date of countersignature by Infor. Component Systems: Previously licensed Component Systems for which Licensee is purchasing Support. No delivery necessary. Line No. SKU SKU Desc. License Type Support Plan 1 BPP-LSF Lawson System Foundation CPU Cores XTP 2 UPP-CRASBP Crystal Reports App Server (Cpu) B&P CPU XTP 3 S3F-GMP Infor Lawson Grant Management Package Named Users XTP 4 S3F-MRBAC Infor Lawson Project Accounting Named Users XTP 5 UPP-CRRBP Crystal Reports Designer Bud & Plan Named Users XTP 6 S3F-FINPRO Infor Lawson Financial Procurement Package Named Users XTP 7 HRM-HUM Human Resources Package Users XTP 8 BPP-LSF Lawson System Foundation CPU Cores XTP 9 UPP-LBI-LEG Lawson Business Intelligence (Cpu) CPU XTP 10 UPP-IA Information Access Concurrent Users XTP 11 UPP-EFS Framework Services Server XTP 12 BPP-MNX NetExpress App Runtime for Windows Concurrent Users XTP 13 BPP-MNC NetExpress Compiler for Windows Concurrent Users XTP 14 UPP-LVPNC Lawson Viewpoint Embedded Named Users XTP 15 EPM-BI-LWS Infor Business Intelligence for Lawson CPU Cores XTP 16 EPM-BI-ADMIN Infor BI Professional Named Users XTP 17 EPM-BI- CONSUMER Infor BI Consumer Named Users XTP 18 UPP-CRAS Crystal Reports App Server CPU Cores XTP 19 S3F-MRBAC Infor Lawson Project Accounting Named Users XTP 20 S3F-FINPRO Infor Lawson Financial Procurement Package Named Users XTP 21 BPP-XMLT Design Studio Named Users XTP 22 S3F-GMP Infor Lawson Grant Management Package Named Users XTP 23 UPP-CRRBP Crystal Reports Designer Bud & Plan Named Users XTP 24 UPP-EFS Framework Services Server XTP 25 HRM-HUM Human Resources Package Users XTP 26 BPP-LSF Lawson System Foundation CPU Cores XTP 27 UPP-CRASBP Crystal Reports App Server (Cpu) B&P CPU XTP 28 U P-IA Information Access Concurrent Users XTP 29 UPP-LBI-LEG Lawson Business Intelligence (Cpu) CPU XTP 30 BPP-MNX NetExpress App Runtime for Windows Concurrent Users XTP April/2023 AMENDMENT Confidential City Council 15-4 5/16/2023