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Pg. 15 CHAPTER III — ALLOCATING TIME TO SERVICES <br />Table 4: Allocation of Time (Page 1 of 4) <br />ALLOCATION OF TIM <br />PROGRAM TASKS <br />Housing <br />Programs <br />Coordinator <br />Housing <br />Programs <br />Analyst <br />Management <br />Analyst <br />Senior Office <br />Assistant <br />Change of Onwership - Section 8-3160(b) <br />Re -Registration - Section 8-3160(c) <br />Claim of Exemption - Section 8-3160(d) <br />Termination of Exemption - Section 8-3160(e) <br />Rental Registry Fee (Collection) - Section 8-3161(a) <br />Late Fee - Section 8-3161(c)/Settlements/Admin Cite <br />General Inquiries (Phone Calls & Walk Ins) <br />30 min ea <br />15 min ea <br />15 min ea <br />30min/wk <br />3hrs/wk <br />30min/wk <br />1hr/wk <br />30min/wk <br />15min/wk <br />5% of time <br />30% of time <br />3hrs/wk <br />10% of time <br />Remainder <br />2) Enforcement and Compliance <br />Inquiry about compliance/violation <br />Notices of violation/complaints <br />Investigation of complaints <br />Citations, Prosecutions & Litigations <br />Code Enforcement Inspections <br />Case correspondence and record keeping <br />30 min ea <br />10 min ea <br />30 min ea <br />15 min ea <br />2hrs ea <br />2hrs/wk <br />1hr/wk <br />15 min ea <br />10% of time <br />3) Notice offermination i i <br />Receive and file - Sections 8-3121(a)4) & 8-3149(d) <br />Follow-up on unjust evictions <br />1hr/wk <br />4hrs/wk <br />2hrs/wk <br />4hrs/wk <br />Process4) Petition <br />Direct Inquiries & Petition Review <br />Annual Allowable Rent Adj - Section 8-3140(b) <br />Fair Return Petition - Section 8-3142 <br />Capital Improvement Petition - Section 8-3143 <br />Tenant Petition - Section 8-3144 <br />8hrs/wk <br />10hrs/wk <br />40hrs/yr <br />80 hrs/yr <br />80 hrs/yr <br />20hrs/yr <br />25hrs ea <br />125hrs ea <br />15hrs ea <br />75hrs ea <br />2hrs/wk <br />15 min ea <br />Mediation (pre) counseling <br />Mediation cases heard <br />1hr/wk <br />2hrs/wk <br />4hrs/wk <br />1hr/wk <br />2hrs/wk <br />6) Petition Hearings and Appeals <br />Direct Inquiries for hearings and appeals <br />Time of Hearing - Section 8-3145(h) <br />Appeal (of decision) - Section 8-3145(q) <br />1hr ea <br />2hrs/wk <br />2hr ea <br />1hr ea <br />7) Rental Housing :o. :0 <br />8) Administration •verhead) <br />Budget, Staffing, Training, Department Coordination <br />Policy/Program Development, Legal Compliance <br />Education & Outreach - Section 8-3162 <br />Agency Liaison & Regional/State representation <br />Remainder <br />RemainderRemainder <br />City Council "I• - • <br />