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Orozco, Norma From: alexis kerk <alexiskerk6@gmail.com> Sent: Wednesday, May 31, 2023 10:53 AM To: eComment Subject: Willard District Parking Ticket Problem - Unsolved Hello, the reason I am contacting you today is to see if I can get a faster response If I can receive a temporary parking permit till new parking signs are posted. Hello, I live in the Willard district. I contacted the City Council in December about the problem that has been happening since November 2022. Currently it is May 2023 which is about 6-7 months now. I have been forwarded to the Neighborhood association and Traffic engineering team. They have explained to me that they will be installing a pilot program to remove "no parking 2am-7am" in some of the areas due to people addressing the ticket problem. They will then place "no parking 6am-7am". When attending the Neighborhood meeting it was said that the plan might take effect around November or maybe longer due to the current construction they are working on in Parton street. That is around 7 months from now There are still ongoing tickets daily being given in my area Willard district, mainly in areas streets surrounding Willard Intermediate. Some street examples are Durant, Ross, Parton, and Washington. They have even been towing cars also. By people paying these parking tickets, they are taking food off their families tables. Public works will not give people that live in apartments with 8 units or more. According to Esri community profile, 80% of the Santa Ana community is made up of families that live in apartment units yet the majority of them are denied a parking permit. 10% are home owners and will be granted parking permits. There is an unbalanced number of parking permits issued compared to what the Esri represents. Before the covid pandemic, which was the time parking enforcement was not active, the community was doing good and connected. Now that parking enforcement is active the community feels more disconnected and there is a sense of hopelessness. Although it feels like the city is doing good by enforcing these parking tickets and towing, it's actually doing harm to the ecosystem of Santa ana. Because people pay for the parking tickets the more they can't spend on business. Because people have to spend their money on parking tickets, the more stress the people feel and the more stress their kids feel. And it leads the ecosystem's direction in a bad path. I know that Santa Ana launched a survey and things are in a slow process of trying to accommodate everyone that lives in Santa ana. I can understand that there are many City council agendas and I thank anyone working at city hall or anyone attached to the process. Reason I am contacting you today is to see if I can get a faster response, since this problem is occuring daily. If I can receive a temporary parking permit till new parking signs are posted. 1