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ADMINISTRATIVE MEDICAL ASSISTANT fAMAI
<br />In -class / On-line / Hybrid
<br />(FRONT OFFICE, COMMUNITY HEALTH WORKER)
<br />Course Description
<br />600 Clock Hours 125.5 Credit Hours
<br />This six hundred hours (600), 25-week program prepares the student for entry level employment in a front office
<br />setting of a physician's office, or Community Health Worker at a health care facility. The emphasis of the
<br />program is placed on medical ethics, medical terminology, human relations, insurance billing, and secretarial
<br />skills for a medical office. Basic computer operations (including MS Word and MS Excel), administration of front
<br />office medical procedures, insurance forms, and CPT, and ICD-10 codes are also included. Soft skills training
<br />will include ethics, good citizenship, teamwork, critical thinking and problem -solving skills, along with
<br />communication, interpersonal and effective listening skills as well as de-escalating procedures. Students will be
<br />required to participate in a 160-hour extern experience after completion of their classroom studies. Upon
<br />completion of this program, graduates will receive certification in BLS and AED, a certificate of completion, and
<br />are eligible to test for national certification.
<br />Course
<br />Course Name
<br />Clock
<br />Unit
<br />Lecture
<br />Lab
<br />Extern
<br />Hours
<br />AMA 1 00
<br />Medical Assisting as a Career, Human Relations,
<br />50
<br />2.5
<br />50
<br />0
<br />Medical Law & Ethics, Teamwork, Interpersonal
<br />Skills
<br />AMA 101
<br />Reception, Office Equip., & Telephone
<br />50
<br />2.5
<br />25
<br />25
<br />Techniques, Communication & Listening Skills
<br />AMA 102
<br />Safety, Problem Solving, Patient Education &
<br />50
<br />2.5
<br />25
<br />25
<br />Scheduling
<br />AMA 103
<br />Managing Medical Records - Written & Electronic,
<br />50
<br />2.5
<br />35
<br />15
<br />Philosophy & Understanding of Healthcare
<br />AMA 104
<br />Insurance, Procedure, Diagnosis, Billing, & Coding
<br />50
<br />2.5
<br />35
<br />15
<br />ICD-10
<br />AMA 105
<br />Computers & Electronic Health Record, MS Word,
<br />50
<br />2.5
<br />25
<br />25
<br />MS Excel
<br />AMA 106
<br />Patient Billing & CollectionlFinancial Management
<br />50
<br />2.5
<br />30
<br />20
<br />AMA 107
<br />Practice Management, De-escalating Procedures,
<br />50
<br />2.5
<br />35
<br />15
<br />Emergency Pre aredness
<br />MT 100
<br />Medical Terminology & Abbreviations
<br />40
<br />2.0
<br />40
<br />0
<br />CMA 108
<br />Career PreparationlExtemshho
<br />160
<br />3.0
<br />160
<br />TOTAL
<br />600
<br />25
<br />300
<br />140
<br />160
<br />Completion of this course could lead to a position in a Physician's Office, Managed Care Group, Clinic, Hospital,
<br />or Insurance Company.
<br />Job Titles include: Front Desk Receptionist, Front Office Medical Assistant, Community Healthcare Worker, Unit
<br />Clerk, and Admissions Representative.
<br />SOC CODE: 31-9092
<br />Prerequisite: Student must have a high school diploma/GED/Assessment Test prior to enrolling in this course,
<br />and no felonies or misdemeanors.
<br />Equipment/Supplies include: Two sets of scrubs, stethoscope, and a laptop computer, if applicable.
<br />19
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