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CWE 1561 E. ORANGETHORPE AVENUE SUITE 240 FULLERTON, CA 92831-5202 (714) 526-7500 PHONE (714) 526-7004 FAX w .cwecorp.com March 14, 2023 Mr. Sean Thomas City of Santa Ana Public Works Agency, M-36 20 Civic Center Plaza; Ross Annex Santa Ana, California 92701 Cover Letter Proposal for On -Call Engineering Services (RFP No. 23-030) Dear Mr. Thomas, CWE holds over 30 on -call contracts as both a prime consultant and subconsultant, and has executed over 450 task orders for various clients in Southern California over the last five years. We understand that an on -call assignment requires an "on -call' obligation. An on -call team must act quickly, be responsive, knowledgeable, and ready for a myriad of possible requests. The CWE Team has developed an effective process to streamline client requests for services. The first step in the process is to define the scope of work. When a task order request is received, the Project Manager will promptly prepare a scope and budget for City of Santa Ana (City) review. If the City has questions following their review, the Project Manager will refine the scope of work and budget accordingly. As an integral part of scoping and budgeting, a project team will be formed that is the most appropriate for the required scope of the task order, including assigning a Task Lead who will be responsible for coordinating the project team. The final step in the process is to coordinate with the project engineer and City to develop a project schedule. The CWE Team has extensive experience working with public -sector clients to meet aggressive schedules and accommodate deadlines as they may relate to project funding, land purchase options, timing of public hearings, or construction timeframes. Schedules may be condensed through a variety of methods, including early agreement on the project description, swift transmittal of requested data, assigning additional staff to the task order, and shortened review periods. As co-founder of CWE, I have the greatest knowledge concerning required service operations and contractual matters, including payment of all charges resulting from an agreement with the City. If you have any questions or require additional information, please contact me via phone at (714) 262-0180, or via email at vbapna@cwecorp.com. Respectfully submitted, CWEI �j Vik Bapna, PE, ENV SP, CPSWQ, QSD/P Principal "Creating a Better Tomorrow, Todayjm"