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' Comp et6ran°i th waflUKF60gfi dithe agile deIiVWIife'"cycle - - ` MT: u 3 " `' ' R <br />Explain the major flavors of agile <br />Understand the major standards available to assist in transition of skills <br />Define business analysis tailoring and understand how to apply it <br />Learn over 20 business analysis techniques commonly used on agile projects <br />BA10 - Understanding Root Cause Analysis <br />Description <br />In this course, participants will learn to apply several practical, systematic methods for analyzing incidents and <br />problems to uncover root causes. <br />Acquired Skills <br />Learn how to initiate a root cause analysis and gather data for investigating process and non -process incidents <br />Demonstrate how to collect data through interviews and analysis <br />Apply powerful techniques to identify and know the difference between symptoms and root causes <br />Learn to know when to use the appropriate technique in root cause identification <br />Learn how to avoid future incidents by developing appropriate recommendations to address causal factors and root <br />causes <br />Develop a process to identify systemic problem areas <br />BA17 - Advanced Root Cause Analysis <br />Description <br />Problem determination skills cannot be acquired by reading a book. They mostly come from experience. After this <br />course, you will have a general understanding of a structured problem determination approach, which you can then <br />apply in your daily work. <br />Acquired Skills <br />Identify the different types of tools and techniques available <br />Apply change management successfully <br />Review what to look for when applying business case thinking to Root Cause Analysis <br />Develop a process to systematically approach problems <br />uescnpuon <br />This course looks at the issues which drive the need for a UAT process & describes the components of the process. <br />It is designed to help Business Analysts to develop an understanding of their role, the process, and the deliverables <br />associated with UAT. <br />Acquired Skills <br />See how UAT applies to the Software Development Lifecycle (SDLC) <br />Recognize benefits of improved quality of deployed software using User Acceptance Testing <br />Identify the key roles, activities and deliverables which make up User Acceptance Testing <br />Use a Business Use Case to define scenarios for testing <br />Create a UAT test plan and write UAT test cases with associated test data <br />Understand the process for testing functional and non-functional requirements <br />Identify the challenges of testing vendor -supplied applications <br />Becoming a Transformational Leader <br />Description <br />This course will help students develop authentic leadership qualities that motivate and drive others to reach their full <br />potential and become the transformational leaders of the future. <br />Acquired Skills <br />Bring about valuable and positive change in those you lead <br />Increase engagement, motivation and morale in your team <br />Enhance performance of individuals and the team <br />Provide an authentic role model that inspires followership <br />Develop others into leaders <br />Building Successful Work Relationships <br />