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Masterinq Positive Assertiveness <br />Description <br />In this course, students will discover the best techniques to be properly assertive, and what are the ideal <br />approaches in differing situations. <br />Acquired Skills <br />Develop the necessary skills to communicate with confidence <br />Apply communication styles that maximize benefits <br />Augment your listening and hearing skills to increase engagement <br />Utilize that art of asking questions to elicit more from others <br />Leverage your body language for full communication <br />Make the best first impressions by looking, sounding and being confident <br />MD-100 -Windows 10 <br />Description <br />In this course, students will learn how to support and configure Windows 10 desktops in an organizational <br />environment. Students will develop skills that include learning how to install, customize, and update Windows 10 <br />operating systems. Students will learn how to manage storage, files, and devices as well as how to configure <br />network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the <br />data on the device. Finally, students will learn how to manage and troubleshoot Windows 10. <br />Acquired Skills <br />Install and customize Windows 10 <br />Configure Updates for Windows. <br />Configure devices and drivers for Windows. <br />Configure storage for Windows. <br />Configure network and remote management settings in Windows. <br />Configure and manage browsers and applications in Windows. <br />Configure account access and authentication. <br />Configure file and folder permissions. <br />Describe methods for securing Windows 10, common threats and methods for mitigating against them. <br />Troubleshoot Windows and application installations. <br />Troubleshoot hardware and driver issues. <br />Troubleshoot file issues and perform recoveries. <br />MD-101 Managing Modern Desktops <br />Description <br />In this course, students will learn how to plan and implement an operating system deployment strategy using <br />modern deployment methods, as well as how to implement an update strategy. Students will be introduced to key <br />components of modern management and co -management strategies. This course also covers what it takes to <br />incorporate Microsoft Intune into your organization. Students will also learn about methods for deployment and <br />management of apps and browser -based applications. Students will be introduced to the key concepts of security in <br />modern management including authentication, identities, access, and compliance policies. Students will be <br />introduced to technologies such Azure Active Directory, Azure Information Protection and Windows Defender <br />Advanced Threat Protection, as well as how to leverage them to protect devices and data. <br />Acquired Skills <br />Plan, develop, and implement an Operating System deployment, upgrade, and update strategy. <br />Understand the benefits and methods of co -management strategies. <br />Plan and implement device enrollment and configuration. <br />Manage and deploy applications and plan a mobile application management strategy. <br />Manage users and authentication using Azure AD and Active Directory DS. <br />Describe and implement methods used to protect devices and data. <br />Microsoft Excel for Office 365 - Part 1 <br />Description <br />This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to <br />eventually become an expert in data manipulation. <br />