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CaIJOBS# 11100112000018 CRM ID: C10Socal iTrain: 15030117190200 SBY: 3021 <br />General Course Description <br />The Microsoft Certified Solutions Associate credential proves that you have the skills to successfully support end -users <br />and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system. <br />Audience <br />The MCSA credential is for IT professionals who are working in the typically complex computing environment of small, <br />medium, or large organizations. <br />Admissions Requirement: See Page 288 "Admissions Process" <br />Minimum of prior education: Basic knowledge of PC desktop operation or equivalence <br />Minimum graduation requirements: Attendance 80%, Exams passed at 70% <br />Instruction Mode: Classroom, Online, Hybrid <br />Prerequisites <br />A Basic knowledge of PC desktop operation or equivalency is required <br />Acquired Skills <br />Mastering the skill of supporting users, troubleshooting desktop applications and Windows 8 operating systems. You <br />will acquire basic computer hardware and software skills and knowledge. Basic networking skills and knowledge will <br />be achieved. <br />Job Titles (Job Titles related to IT Training stretch Horizontally, they can vastly vary, the list below is a <br />sampling but not limited to) <br />(SOC) 15-1200 Computer Occupations <br />Help Desk PC Technician PC/Desktop Support Analyst <br />Course Information <br />Hours: 350 <br />Approximately 18 weeks of instruction <br />Course <br />Hours <br />CompTIA A+ <br />140 <br />CompTIA Network+ <br />70 <br />MD-100T00 Windows <br />70 <br />MD-101 Managing Modern Desktops <br />70 <br />