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Postsecondary Education at 1747 N. Market Blvd., Suite 225, Sacramento, CA 95834 or P.O. Box 980818, West Sacramento, CA 95798-o8i8, www booe ca aov, (888) 370-7589 or by fax 916-263-1897 A student or any member of the public may file a complaint about this Institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the bureau's internet web site (www.baoe ca oov). Additional Student Grievance Options Effective: 01/04/2022 Accrediting Commission of Career Schools and Colleges (ACCSC) Student Complaint Procedure Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to: Accrediting Commission of Career Schools & Colleges 2101 Wilson Boulevard, Suite 302 Arlington, VA 22201 (703)247-4212 www accsc ora I compiaintsaa accsc ora A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting complaintsna accsc org or at https //www accsc ora/ Student-Corner/Complaintsasip . A student in the Dental Hygiene program may direct an unresolved complaint to: Commission on Dental Accreditation 211 East Chicago Avenue Chicago, IL 60611 312-440-4653 www.ada,gLq/Qoda A student in the Dental Hygiene program may also direct an unresolved complaint to: Dental Hygiene Board of California 2005 Evergreen Street, Suite 2050 Sacramento, CA 95815 916-263-1978 wwwdhbc ca aov A student in the Physical Therapist Assistant program may direct an unresolved complaint to: Commission on Accreditation in Physical Therapy Education 11n North Fairfax Street Alexandria, VA 22314 703-706-3245 www.caoteonline ora A student in the Respiratory Therapy program may direct unresolved complaints to: Commission on Accreditation for Respiratory Care 264 Precision Blvd Telford, TN 37690 USA Telephone:817-283-2835 Fax:817-354-8519 wwwcoarc com A student in the Vocational Nursing program may direct an unresolved complaint to: Board of Vocational Nursing and Psychiatric Technicians 2535 Capitol Oaks Drive, Suite 205 Sacramento, CA 95833 g16-263-7800 Student Guidance & Advising Concorde makes every effort to maintain close communication with its students, Students have access to faculty and administrative staff for both vocational and academic advising. Students experiencing personal problems that require professional counseling will be referred to the appropriate agencies, Assistance is available for students who require individual tutoring in order to raise their grades to a passing level. Students who simply wish to further enhance their own clinical or theoretical knowledge may also take advantage of this service. Students should contact their Instructor, Program Director, or Academic Dean for further details. Changes In keeping with the school philosophy of remaining responsive to the needs of students and employers, the school reserves the right to make modifications and schedule changes without additional charges to the student and within regulatory guidelines. 2.022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 46