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Program and Course Schedule GMC strives to ensure that the calendar for programs and courses is up to date and available on the website in a timely manner. GMC strives to ensure that every option is explored before rescheduling or cancelling a scheduled class. In the unlikely case of a cancellation or rescheduling, GMC will honor each student's credit and reschedule the class within a reasonable time. GMC is not responsible for any loss of revenue, wages, hotel or travel expenses, or damages resulting from a canceled or rescheduled class. If a class is cancelled or rescheduled initiated by GMC then students will be notified as soon as possible by email or phone. Administration will attempt to find an alternative class, extend credit, or provide a refund. Social Media GMC is actively engaged in communication through social media, Facebook, and YELP, to build a professional community of learners committed to life-long learning and career growth. Students are encouraged to like GMC and follow GMC on our Facebook page and encourage students to post on YELP and Google about their positive learning experiences at GMC with others. Student Support The office staff is available to answer student questions, help with registrations, and to guide students to courses that best fit their needs. Students can call the office or email the staff using the information in Location and Contact Information section. Instructors are available during class to answer student questions about the course content, and related subject matter expertise. Instructors can be available after class in office hours which are shared with students in class. Testing GMC is an approved college for certification agencies of AAPC, ACA, AMCA, MecICA, and NHA. These agencies offer certification exams in a variety of healthcare areas. GMC can provide the proctoring and/or facilities in which students may complete their certification exam. Each of the agencies is responsible for providing the successful student with the certificate of completion. AAPC American Academy of Professional Coders exams include the following areas. • CPC (CERTIFIED PROFESSIONAL CODER) • COC (CERTIFIED OUTPATIENT CODER) • CIC (CERTIFIED INPATIENT CODER) • CRC (CERTIFIED RISK ADJUSTMENT CODER) • CPB (CERTIFIED PROFESSIONAL BILLER) • CPMA (CERTIFIED PROFESSIONAL MEDICAL AUDITOR) • CDEO (CERTIFIED DOCUMENTATION EXPERT- OUTPATIENT) GMCCatalog-230101 17