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Gail Araujo
<br />SOON. State College Blvd, Orange, CA 92868
<br />Phone: (714) 541-7810 • E-mail: gail.araujo@ssa.ocgov.com
<br />OBJECTIVE
<br />Administrative management professional with over 14 years of proven management, leadership, and administrative skills. Seeks to
<br />foster innovation and lean management skills for the betterment of the organization and the public we serve, through compassion,
<br />integrity, and team work.
<br />KNOWLEDGE, SKILLS, AND ABILITIES
<br />✓Effective management style which fosters teamwork and collaboration1 and ensures successful completion of projects through
<br />empowerment and follow-up.
<br />✓Experienced leader who's individual philosophy of sharing and teaching has allowed for good long lasting working relationships
<br />with people and continued success in all assignments.
<br />✓Change agent with substantial knowledge of change management pricinples, including change readiness, stakeholder
<br />engagement, business process reingenleerlng and gap analysis, and communication management.
<br />✓Extensive knowledge in Project Management standards, including, schedule management, resource management,
<br />communications management, and risk managemet and mitigation.
<br />✓Innovative communicator with excellent public speaking skills and extensive presentation experience.
<br />✓Ability to lead high performing teams in a fast-paced and ever-changing environment.
<br />✓Excellent writing skills that provide clear communication in a professional manner.
<br />✓Critical and analytical thinker with effective management, technical, and supervisory and problem-solving skills.
<br />✓Team player who can collaborate with others in a professional manner.
<br />✓Proficient in Power Point, Microsoft Excel, Microsoft Outlook, Microsoft Word, Adobe Software Suite, Visio, Microsoft Project,
<br />SharePoint, Skype for Business, Microsoft Teams, Publisher, and Prezi.
<br />PROFESSIONAL EXPERIENCE
<br />Social Services Agency Orange, CA
<br />Execitive Manager (2021 -Present)
<br />Division Director, Family Self-Sufficiency and Adult Services
<br />•Management of over 850 staff, from AM Ills to clerical, responsible for administering Refugee Cash Assistance program, Foster
<br />Care Eligibility, the CalWORKs program, In-Home Supportive Services (IHSS), and Adult Protective Services which enables
<br />disadvantaged individuals and families to become self-sufficient through employment, and protects aged and disabled adults
<br />from abuse and exploitation, with a total operating budget of approximately $347 million.
<br />•Direct the development and implementation of both agency and divisional goals, policies, and strategic plans, and manage the
<br />allocation of resources and service levels to meet client needs.
<br />•Monitor the organizational structure, staff assignments, service levels, and systems required to accomplish SSA's mission and
<br />objectives in an effective and efficient manner, and direct the identification and analysis of opportunities for service
<br />enhancements.
<br />EXHIBIT 1
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<br />City Council 7 – 8 8/15/2023
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