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Gimme Shelter and a Pound of Advice <br />APPENDIX 3 <br />Orange County Grand Jury Animal Shelter Contract City Survey <br />1. How long has your city been serviced by the Orange County Animal Shelter? <br />a. What factors motivated the city to contract with the Orange County Animal <br />Shelter? <br />2. What Services have you contracted for the Orange County Animal Shelter? <br />(i.e., Shelter; Animal Control, Licensing, other) <br />3. What Animal control and care services does the city continue to reserve for itself or <br />contract out to other agencies or vendors not with the Orange County Animal Shelter? <br />(i.e., Control, Licensing, other) <br />4. How often is the city contract with the Orange County Animal Shelter reviewed and <br />renewed? <br />5. Describe any regularly scheduled processes the city has in place to review the quality of <br />service provided by the Orange County Animal Shelter. <br />- - a. Describe the measure or metrics the city uses when evaluating the Animal <br />Shelter. Please provide a copy of the last review of the Animal Shelter conducted <br />by the city. <br />- - b. Describe any review of the Orange County Animal Shelter and the services it <br />provides as part of Shelter contract review and renewal? <br />c. Who conducts Animal Shelter reviews for the city. <br />d. Are Animal Shelter reviews presented to the city council for their consideration? <br />6. Does your City have an appointed member of city staff to serve as liaison between the <br />city and OC Animal Shelter management? <br />a. How frequently does your city meet with the OC Animal She <br />management? <br />7. As it relates to the sheltering and adoption services provided by the Orange County <br />Animal Shelter(if any) describe your level of satisfaction or any concerns with the service <br />and support. <br />8. As it relates to Animal Control services being provided (if any) describe your level of <br />_satisfaction or any concerns with the service and support. <br />9. As it relates to Licensing fees and processing (if any) describe your level of satisfaction <br />or any concerns with the service and support. <br />-10. How reasonable are the County fees for providing this service? <br />-11-. Have members of you community voiced any concern with Orange County Animal <br />Shelter policies or practices. <br />-a. Please provide the Grand Jury with the any of the city's complaint logs or records <br />pertaining to the Orange County Animal Shelter. <br />12.Are there any improvements in the service OC Animal Shelter provides or in the City's <br />relationship with the Shelter you would like to see? <br />ORANGE COUNTY GRAND JURY 2022 1 2023 PAGE 44 OF 51 <br />