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DocuSign Envelope ID: 01AF1CC8-B77B-44CE-8C90-3E207F451847 <br />0 <br />Screening <br />The expertise of AppleOne's account management team, combined with the consistency in evaluation standards <br />provided by the structured interview guide, will ensure that all candidates not only have the skills requirements <br />needed for positions, but the reasoning ability and work ethic to excel in those positions. <br />AppleCore Behavioral Assessments <br />To enhance AppleOne's ability to find skilled, able, and educated candidates for government and public sector <br />entities, AppleOne uses the AppleCore Assessment Series, a validated applicant classification system that focuses <br />on soft skills like customer service, aptitude, and attitude. <br />The content underlying these tests was carefully studied and determined to be related to the job performance of <br />AppleOne positions. All AppleOne tests have a proven track record of success, showing that those who take the <br />tests have better performance on the job, significantly increasing their productivity. We have in place assessment <br />tests for all types of job categories. If needed, AppleOne's assessment series can be customized to meet clients' <br />specific requirements for temporary personnel. <br />Candidate Skill -Based Assessment <br />AppleOne extensively tests candidates on their software proficiency, particularly important in today's high-tech <br />and increasingly work -from -home environment. Using the sophisticated evaluation and training system of SHL <br />TalentCentral, in partnership with IBM Kenexa, AppleOne leverages the platform's behavioral science techniques <br />to measure traits, skills, and culture fit of each candidate. Benefits of the TalentCentral platform include: <br />Mobile/Tablet Capability: User interface employs responsive design principles, dynamically adjusting to the <br />type of display the candidate is using, supporting a wide variety of devices. <br />Languages: Currently available in over 40 languages and offers expansive globalization abilities. <br />Accessibility: User-friendly experience for candidates with a range of disabilities, including those who use <br />assistive technologies such as screen readers. <br />Prior to assignment, AppleOne is able to test candidates on over 250 applications across several disciplines that <br />simulate the work to be performed at any location in the City's network. For administrative and clerical candidates, <br />for instance, TalentCentral allows for in-depth evaluation of the various skill sets. Test titles include: <br />ADM IN ISTRATIVE/CLERICAL <br />Business Writing Microsoft Internet Explorer <br />Counting <br />Microsoft Office Suite <br />Customer Service Mindset Survey <br />Proofreader Marks <br />Data Entry 10 Key <br />Punctuation <br />Email Etiquette <br />Reading Comprehension <br />English as a Second Language <br />Recruiting Fundamentals <br />Filing by Name <br />Sales Concepts <br />Following Verbal Instructions [audio] <br />SAS 9 - Data Analyst <br />Following Written Instructions <br />Shorthand <br />Healthcare Benefits Knowledge <br />Software Quality Assurance <br />Human Resources Basics <br />Software Testing <br />Human Resources Benefits Knowledge <br />Spanish Basic Office Skills <br />Internet Basics <br />Spanish Basic Reading Comprehension <br />Internet Research Skills <br />ISpanish Office Grammar and Spelling <br />16 <br />APPLEONE EMPLOYMENT SERVICES, RFP RESPONSE <br />USE OR DISCLOSURE OF DATA CONTAINED ON THIS SHEET IS SUBJECT TO THE RESTRICTION ON THE TITLE PAGE OF THIS PROPOSAL. <br />