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Role with the City: Alternate Project Manager (APM) and Director of Recruiting <br />Qualifications: Before becoming Director of Recruiting, Paige began as a Recruiting Assistant, and rose <br />through the ranks to Recruiter/Account Manager to Recruiting Manager/Account Manager finally to <br />Director of Recruiting. Paige oversees all the recruiters at HB Staffing. She will be the main contact for job <br />orders by phone, email, or fax, handling the details involved in understanding each order, along with <br />distribution. <br />Experience: Paige is the project manager on contracts including the City of Moreno Valley, Housing <br />Authority of San Bernardino County, Omnitrans, City of Murrieta, San Bernardino County Transit <br />Authority, County of Riverside, and County of San Diego. <br />Education and Credentials: Paige is currently completing her Associate in Business Administration from <br />San Bernardino Valley College. <br />Heather Robertson, Talent Engagement Manager 1 (909) 284-5183 1 hrobertson@hbstaffing.com <br />Role with the City: Key Liaison for Talent Management <br />Qualifications: Heather brings over 15 years of customer service and management experience to her job <br />as Talent Engagement Manager. She is responsible for developing talent by assisting them with acquiring <br />skills when necessary and coaching them in their career paths. Prior to her current role, she worked as an <br />account manager and recruiter at HB Staffing. Before that she worked for years as a Manager of a <br />pharmacy and at a retail store. <br />Experience: Heather has extensive experience working with HB Staffing clients in recruiting qualified <br />candidates, as well as managing the overall relationship. She builds excellent rapport with employees to <br />ensure career growth for them, as well as a positive experience for our clients. <br />Alex Rendon, Payroll Specialist 1 (657) 660-3508 1 arendon@hbstaffing.com <br />Role with the City: Point of Contact for Operations <br />Qualifications: Prior to working at HB Staffing, Alex worked for four (4) years as a Tech Consultant, <br />Recruiter, and HR Specialist. Alex first joined the HB Staffing team as a recruiter before being promoted <br />to the role of Payroll Specialist. His experience working on the recruitment team has allowed him to excel <br />in the Operations department with the knowledge he has of the front -office processes. Through this <br />two -fold understanding of both operations and recruitment, he has shown himself to be a huge asset to <br />our team by maintaining an A -level professional service to applicants, candidates, employees, clients and <br />vendors by phone, email, or face to face. Alex is responsible for payroll, weekly invoicing, and handling <br />accounts receivable activities; he also supervises and executes AR and Collections functions for public <br />agency accounts. Alex has hands in every department ensuring that everything is running smoothly and <br />efficiently within HB Staffing. <br />Experience: Manage all daily clients operations: payroll, billing, contract compliance. <br />Education and Credentials: Alex has a Bachelors of Arts degree in Psychology from the University of <br />California, Riverside and a CTE Certificate in Human Resource Management from Cerritos College. <br />e. Proposed Work Plan <br />i. Anticipated Approach <br />Our goal is to facilitate the smooth transition of appropriately screened and credentialed temporary <br />employees into your workplaces. Our project plan is conducted via the following processes: <br />Recruitment <br />1. Recruitment Campaign — Our team will implement the recruitment plan based on information from <br />the kick-off meeting, City's job category descriptions, and scope of work. We will recruit and attract <br />relevant qualified personnel that can meet City -centered job -related work experience, skills, stability, <br />location, and education prerequisites. We stay connected to the job force in and around the City, <br />utilizing local job developers to assist in recruiting potential candidates. <br />2. Sourcing Candidates — HB Staffing recruiters will conduct an initial search within our database <br />of over 8,000 vetted candidates. Our search efforts are enhanced by utilizing key talent portals such <br />as Indeed, ZipRecruiter, and Craigslist, in addition to posting job offerings on our website and social <br />Prepared on 4/19/2023 by HB Staffing for the City of Santa Ana <br />Temporary Staffing Services - RFP #23-051 <br />10 of 23 <br />