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<br /> Parking Control Enforcement Services <br />CITY OF SANTA ANA, CA | RFP NO. 23-036 | MARCH 28, 2023 | Proposed Work Plan 19 <br />We propose the status reporting procedure outlined below in the form of a Project Status Reporting Matrix and <br />some suggested reports for each review type as shown below. <br />Review Type Frequency Owner Audience Output Sample reports <br />Management <br />Status report Bi-weekly LAZ Project <br />Manager <br />SAPD <br />Management <br />Team <br />Written status <br />report with <br />action items <br />Daily citation activity report, <br />Officer productivity report, <br />Customer call logs, Equipment <br />condition report <br />Operational <br />Review Monthly <br />LAZ Project <br />Manager, and <br />General Manager <br />SAPD <br />Management <br />Team <br />Written status <br />report with data <br />on hours <br />delivered, <br />citation volume <br />GAP report, monthly citation <br />activity reports, Officer <br />productivity, dismissal rates, <br />citation collection, Equipment <br />Operational <br />Quarterly <br />Plan <br />Quarterly <br />LAZ Project <br />Manager and <br />General Manager <br />SAPD <br />Management <br />Team <br />Quarterly status <br />report <br />High level output of monthly <br />and weekly reports <br />Annual <br />Performance <br />Review <br />Annually <br />LAZ Project <br />Manager, General <br />Manager and Vice <br />President <br />SAPD <br />Management <br />Team <br />Annual <br />evaluation of <br />services and <br />goals for next <br />year <br />Qualitative Evaluation, <br />Customer Satisfaction <br />Survey <br /> <br />ii. Suggestions <br />ii. Suggestions or special concerns the evaluation committee should take into consideration (if any) <br />PROPOSED INNOVATION AND TECHNOLOGY <br />License Plate Recognition (LPR): Our proposed innovation will enhance the <br />parking enforcement operation and bring more efficiency. License plate <br />recognition (LPR) technology has greatly advanced over the last few years. Many <br />parking enforcement agencies throughout California have deployed LPR <br />technology to capture more parking occupancy data and streamline the <br />enforcement of time-restricted zones, paid parking meters, and scofflaws <br />increasing compliance and revenue. <br />Body Camera: Although this technology was not a requirement in the RFP, we <br />recommend (with legal approval) body cameras to capture PA interaction with the <br />public. This technology also promotes safety and accountability by the PA and the public during possible <br />altercations. <br /> <br />DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8