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SECTION I I StatementofQualifications <br />UNDERSTANDING OF NEED <br />RRM's approach to successful project delivery is focused on <br />listening, communicating, and collaborating throughout the <br />life of the project. Our core project leadership team has <br />Connecting with the community is not only an important <br />first step, it's what inspires our work and drives our passion. <br />Though ideally we would meet with the community in - <br />worked together on numerous public recreation projects person, even in the midst of a deadly pandemic, we have <br />over many years and has developed an efficient management effective tools at our disposal to still get that all important <br />system whereby the project manager and the principal -in - <br />charge (your primary point of contact) are both engaged <br />in your project. This built-in redundancy not only helps for <br />continuity over time, but also for diversity of perspective <br />and experience. <br />We understand, above all else, that on -call consulting <br />requires a unique type of firm — one that has a diverse <br />breadth of project and staff experience that can nimbly <br />change gears and adjust to a variety of different projects, big <br />and small; a firm that has the horsepower to take on virtually <br />any task without delaying project schedules; and a firm with <br />seasoned project managers that know how to make your <br />life easier as an extension of your staff, and provide you <br />with highly responsive, quality service. On -call contracts by <br />face time with the community by utilizing virtual meeting <br />platforms and online surveys. <br />ESTABLISHING GOALS AND OBJECTIVES <br />Our team will start your project by listening to current staff <br />experiences, challenges, and opportunities. From there we <br />will work with staff to evaluate resources and priorities <br />to establish initial project goals and objectives. With this <br />project framework we can then work together to establish a <br />project definition, schedule, and budget. RRM is structured <br />to provide maximum flexibility to perform at the highest <br />level and meet project schedules. With a total firm size of <br />over 190 design professionals, we can scale up our team <br />whenever needed to provide extra horsepower. This is <br />particularly helpful in the construction documentation phase <br />their nature often involve small, miscellaneous projects, and of work when large amounts of technical and detailed effort <br />RRM can usually provide what you need. If you need to make are required. <br />ADA upgrades to a public restroom, our architects can help. <br />If you need to solve a chronic drainage problem in a park <br />playing field, our civil engineers are an extension away. For <br />this reason, executing an on -call contract with RRM Design <br />Group will maximize Santa Ana's flexibility to address the full <br />spectrum of issues that may arise. <br />COMMUNITY INVOLVEMENT <br />One of the greatest privileges of the work we do is having <br />the opportunity to work with individuals from communities <br />all across the State. A critical first step at project onset is <br />meeting with the community. We want to connect with the <br />neighbors, listen and learn; what are their needs? what are <br />their hopes? How would a renovated park make life better? <br />What stories about the park, or neighborhood, or culture <br />does your community want to share with us? We facilitate <br />this engagement through our town hall style of public <br />outreach which encourages individuals to voice their opinion <br />and we carry this approach from our first stakeholder <br />meeting on through each community workshop we host. <br />MAINTAIN CLEAR AND FREQUENT <br />COMMUNICATION <br />To give you the confidence that your projects are heading <br />in a direction you are comfortable with, we will keep you <br />updated and current at every step of the way throughout the <br />process. Weekly design steering committee meetings will <br />provide the perfect opportunity to keep everyone focused <br />and on the same page. You do not want any surprises at <br />the eleventh hour, and neither do we. By adhering to this <br />approach, issues inherent to any project —whether schedule, <br />budget, or design -related —are worked through systematically <br />and thoughtfully. <br />rd 011A <br />morrm <br />