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<br /> <br />16 <br /> EXHIBIT H <br />PROCEDURES FOR HANDLING NON-CRIMINAL COMPLAINTS <br /> <br /> <br /> <br /> <br /> <br /> <br />˚ <br />˚ <br />Informal Resolution Process <br />˚ <br />˚ <br />˚ <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />˚ <br />˚ <br />˚ <br />Unsatisfactory Decision or LWDA Decision not issued within 60 days <br />˚ <br />˚ <br />˚ <br /> <br /> <br /> <br />˚ <br />˚ <br />˚ <br />If no decision issued by State Review Panel <br />˚ <br />˚ <br />Appeal to DOL 60 Days 30 Days 30 Days No later than <br />180 days of <br />alleged <br />discrimination <br />Handling of complaints filed at LWDA level arising in connection with <br />WIOA programs operated by LWDAs <br />Filing of Complaint/Request for Hearing <br />Notice of Hearing issued by LWDA <br />Hearing Conducted <br />LWDA Decision within 60 days <br />Within 10 days of <br />receipt of <br />unsatisfactory <br />decision or 10 <br />days from date <br />LWDA decision <br />should have been <br />issued. <br />Request for State Review <br />Governor’s Decision issued by State Review Panel <br />EXHIBIT 2