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Pg. 13 CHAPTER III – ALLOCATING TIME TO SERVICES <br /> <br />City of Santa Ana Rent Stabilization Program Fee – March 2023 <br />CHAPTER III – ALLOCATING TIME TO SERVICES <br />Available Work Hours <br />The available work hours by position are based on current labor contracts. Available work hours <br />were calculated as the total possible work-hours in a year (2,080) minus the away-from-work <br />benefit hours from holidays, vacations, personal leave, sick leave, morning/afternoon breaks, and <br />start up/down time. <br /> <br />Table 3: Available Work Hours <br />Group Starting Hours Available Work <br />Hours <br />Executive Management <br />(Executive Director of Community Development) <br />2,080 1,635 <br />SAMA - Middle Management /Administrative <br />Management Association <br />(Administrative Services Manager, Assistant City <br />Attorney, Deputy City Attorney, Division Manager, <br />Management Analyst) <br />SEIU – General Employees <br />(Accountant II, Code Enforcement Officer, Commission <br />Secretary, Housing Programs Analyst, Housing <br />Programs Coordinator, Senior Accounting Assistant, <br />Senior Office Assistant) <br />CASA Confidential Association <br />(Senior Paralegal) 2,080 1,627 <br /> <br />The 14.4 full-time equivalent city employees within the Rent Stabilization Program equals 23,541 <br />total available work hours. To validate the reasonableness of the Fee Study, 100% of the available <br />work hours for all City employees must be accounted for, even if it’s not public serving. In other <br />words, one staff member cannot state they overworked on fee services beyond 100% of their <br />hours, and another staff member cannot account for 100% of their time. Their times were <br />distributed to those program tasks where the time would be expended. <br />Identifying Program Tasks <br />From reviewing the Rent Stabilization and Just Cause Eviction Ordinance, the Work Plan, and the <br />proposed organizational chart provided by the City, we have divided the Rent Stabilization <br />Program into the following service delivery areas: <br /> <br />Service Delivery Area <br />1. Rental Registry – Section 8-3160 <br />2. Enforcement and Compliance <br />3. Notice of Termination of Tenancy/Evictions – Section 8-3121(a)(4) <br /> <br /> <br /> <br />To validate the <br />reasonableness of <br />the Fee Study, <br />100% of the <br />available work <br />hours for all RSP <br />employees were <br />distributed and <br />accounted for, <br />even if it’s not <br />public serving. <br /> <br />