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<br />PAGE 4 <br />Third-Party Products and <br />Services <br />Software, hardware, and services that are not owned by Axon but are being <br />provided by Axon for this project as listed in Attachment C <br />A C C E P T A N C E <br />Blocker Issue impacting 50% or more users <br />Integration Acceptance <br />Testing <br />Scheduled events for testing of each integration point and associated <br />functionality in collaboration with the agency and the agency’s vendors <br />Functional Acceptance Testing <br />(FAT) <br />Testing the functionality of the system as configured for the agency <br />User Acceptance Testing (UAT) Testing the functionality of the system as configured for the agency from an <br />end-user’s perspective <br />Hypercare period Thirty (30) day period, following Go-Live/Final Acceptance where the project <br />team ensures the Production system is functioning as designed. Once this <br />hypercare period is over, the agency will be transitioned to Axon’s Support <br />staff. <br /> <br />1.3 OUT OF PROJECT SCOP E <br />Axon is only responsible for performing the p rofessional s ervices <br />described within this SOW. Any additional p rofessional s ervices that are <br />not defined explicitly by this SOW shall be done so through a P roject <br />C hange O rder. T he following are considered outside the scope of this <br />p roject: <br /> A dministration, management, or support of any internal c ity, <br />c ounty, s tate, f ederal , or a gency IT network or infrastructure <br /> Third -p arty p roducts and s ervices costs related to the vendors <br />or a gency’s side of the integration <br /> Changes made by the a gency or the a gency ’s vendors <br />DocuSign Envelope ID: A69C2874-A23C-4EBA-AE3F-17C057920A28