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AGREEMENT WITH C3 TECHNOLOGY SERVICES <br />TO PROVIDE MANAGED PRINT SERVICES <br />THIS AGREEMENT is made and entered into on this 21" day of February, 2023 by and between C3 <br />Technology Services, ("Provider"), and the City of Santa Ana, a charter city and municipal corporation <br />organized and existing under the Constitution and laws of the State of California ("City"). <br />RECITALS <br />A. The City has elected to purchase Sharp Copiers from Provider via Blanket Order Contract utilizing <br />the NASPO ValuePoint Master Agreement, which has favorable pricing without a minimum order <br />requirement to purchase equipment from Provider. <br />B. Provider has been engaged with the City for similar services with the City since 2016. The City's <br />current agreement with Provider will expire on February 28, 2023. City wishes to further engage <br />with Provider for maintenance and repair services for the City's multi -function printer and copier <br />units. <br />C. In undertaking the performance of this Agreement, Provider represents that it is knowledgeable in <br />its field and that any services performed by Provider under this Agreement will be performed in <br />compliance with such standards as may reasonably be expected from a professional consulting <br />firm in the field. <br />NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms <br />and conditions hereinafter set forth, the parties agree as follows: <br />1. SCOPE OF SERVICES <br />Provider shall furnish managed print services on a cost -per -print basis for all the City's multi- <br />function printer and copier units. These services shall include the following: (a) fully service for all <br />printers and copiers, (b) configuration services, (c) end -user training, and (d) provision of all operating <br />supplies including without limitation toner, cartridges, developer, fuser oil, rollers, print heads, drums, <br />circuit boards, imaging unit, and staples. The services shall be performed on -site and in accordance with <br />the guidelines and standards appearing in Exhibit A. Provider shall not be responsible to supply paper <br />for any multi -function printer or copier. Provider's proposal is incorporated herein by reference. City <br />shall have the option to purchase document management software during the Agreement. <br />2. COMPENSATION <br />a. City agrees to pay, and Provider agrees to accept as total payment for Sharp Copiers purchased <br />by City, the rates and charges identified in the NASPO ValuePoint Master Agreement <br />(#140603), attached hereto as Exhibit B. <br />b. City agrees to pay, and Provider agrees to accept as total payment for managed print services <br />for City, the rates and charges identified in the Managed Print Services Rate Schedule, attached <br />hereto as Exhibit C. <br />