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SERIAL 16154-RFP <br /> <br /> <br />3.4 ACCEPTANCE: (If required): <br /> <br />Upon delivery and successful installation, the material(s) shall be deemed accepted and the <br />warranty period shall begin. All documentation shall be completed prior to final acceptance. <br /> <br />3.5 CONTRACTOR EMPLOYEE MANAGEMENT: <br /> <br />3.5.1 Contractor shall endeavor to maintain the personnel proposed in their offer throughout <br />the implementation of the Agreement. In the event that Contractor personnel’s <br />employment status changes, Contractor shall provide County a list of replacement <br />personnel. . Under no circumstances is it acceptable for the implementation schedule to <br />be impacted by a personnel change on the part of the Contractor. <br /> <br />3.5.2 County reserves the right to immediately remove from its premises any Contractor <br />personnel it determines is a risk to County operations. <br /> <br />3.5.3 County reserves the right to request the replacement of Contractor personnel at any time, <br />for any reason. <br /> <br />3.6 WARRANTY: <br /> <br />Home Depot SOW Information: All repair and renovation services performed by Home Depot <br />carries a one (1) year workmanship warranty and all manufacturers’ product warranties shall be <br />passed on to the end customer as further detailed in Contract section 6.5. Home Depot also offers a <br />robust return policy on product purchases, whereas (most) returns within 90 days of purchase are <br />accommodated with a valid sales receipt for exchange, refund, credited to an associated Home <br />Depot <br /> <br />3.6.1 All items furnished under this Contract shall conform to the requirements of this Contract <br />and shall be free from defects in design, materials and workmanship. <br /> <br />3.6.2 The warranty period for workmanship shall be for an initial period of twelve (12) months <br />and commence upon acceptance by County. <br /> <br />3.6.2.1 The Contractor agrees that he will, at his own expense, provide all labor and <br />parts required to remove, repair or replace, and reinstall any such defective <br />workmanship and/or materials which becomes or is found to be defective during <br />the term of this warranty. The Contractor shall guarantee the equipment to be <br />supplied complies with all applicable regulations. <br /> <br />3.7 FACTORY AUTHORIZED SERVICE AVAILABILITY (if required): <br /> <br />The Contractor shall have and maintain a local factory authorized service facility within the <br />Phoenix, Arizona metropolitan area. The facility shall be capable of supplying and installing <br />component parts, troubleshooting, repairing and maintaining the products. Minimum service <br />hours shall be from 8:00 A.M. through 5:00 P.M., Arizona Time, Monday through Friday. <br /> <br />3.8 USAGE REPORT: <br /> <br />The Contractor shall furnish the County a usage report upon re quest delineating the acquisition <br />activity governed by the Contract. The format of the report shall be approved by the County and <br />shall disclose the quantity and dollar value of each contract item by individual unit. <br /> <br /> <br />