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50 <br />3. If none of the identified arbitrators are able to take the case, then the <br />parties will request a list of seven (7) arbitrators from the State Mediation <br />and Conciliation Services. Once the list is received, the representatives of <br />the parties shall strike names until an arbitrator is chosen. The parties shall <br />mutually agree which party strikes the first name. If the parties cannot <br />mutually agree, the parties shall toss a coin to determine who shall strike <br />the first name. Once the arbitrator is selected, the parties will contact the <br />arbitrator to schedule a hearing. <br />B. Hearing Process: During the hearing, the formal rules of evidence do not apply. <br />The cost of the arbitration including but not limited to the list of arbitrators, the <br />arbitrator themselves, and the court reporter shall be split evenly between the City <br />and Association. The arbitrator’s decision shall be final and binding. The <br />arbitrator shall issue their decision within thirty (30) calendar days from the <br />conclusion of the hearing, unless the parties agree otherwise. <br />19.4 Alleged violations of City Rules, Regulations, and Policies. <br />A. If an employee, group of employees, or the Association (grievant) believes there <br />has been a violation or misapplication of a City rule, regulation, or policy, the <br />grievant may file a grievance within ten (10) calendar days of the alleged <br />violation or misapplication or when the grievant knew or should have reasonably <br />become aware of the facts giving rise to the grievance. <br />B. Step 1. <br />1. A grievant must submit a grievance in writing to the Executive Director of <br />Human Resources or designee. <br />2. The Chief of Police shall meet with the employee within ten (10) calendar <br />days after submission of the grievance. <br />3. The Chief of Police shall deliver the Step 1 written response to the <br />employee within ten (10) calendar days after meeting with the employee. <br />C. Step 2. <br />1. If the grievant is not satisfied with the Step 1 response, the grievant must <br />submit the grievance in writing to Step 2 to the Executive Director of <br />Human Resources or designee within ten (10) calendar days of receiving <br />the Step 1 response. <br />2. The City Manager or designee shall meet with the employee within <br />twenty-one (21) days after submission of the Step 2 grievance. The City <br />Manager or designee may affirm, reverse, or modify the decision made at