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<br />RFP 22-026 Armed & Unarmed Security Guard Services at Various City Facilities Page 44 <br /> <br />e. Report building maintenance and safety concerns as necessary. <br />f. Enforce Park rules as required. <br />g. Mitigate various issues that arise in and around Centennial Park. <br />h. Provide a bike or electric golf cart patrol. Bike patrol includes supplying the bicycle, ongoing <br />maintenance of bicycle, safety equipment, including gloves, knee and elbow pads, and <br />helmets and uniforms, including BDU pants and/or shorts, polo shirt and belt. Electric golf cart <br />patrol includes supplying the golf cart, ongoing maintenance of the golf cart, any safety <br />equipment and specialized uniforms, if required. <br />i. Observe-and-report only. Guards are not expected to apprehend or physically detain any <br />individual. <br />j. Notify Santa Ana Police Department if police intervention is required. <br />k. Respond, as necessary, to other life safety duties as identified in post orders and standard <br />operating procedures. <br /> <br />Holiday Coverage: Regularly scheduled security guard coverage is required on these holidays. <br /> <br />SANTIAGO PARK <br />Santiago Park is located at 2535 N. Main Street, Santa Ana, CA 92704. The park covers 34.43 acres <br />including a ball diamond, archery range, lawn bowling green, log cabin, Nature Center, Multi-purpose <br />Field, Playground, Parking, Restroom, Tennis Courts, Bike Trail, Hiking/Exercise Trail, and Picnic Tables. <br /> <br />I. SCOPE <br />The City’s goal is to provide security services to serve as deterrence against crimes of vandalism, <br />theft and bodily injury at Santiago Park and shall perform the following: <br /> <br />l. Perform roving patrols of interior and exterior building areas. <br />m. Complete incident and daily operating reports. <br />n. Respond as necessary to support other life safety duties as identified in post orders and <br />standard operating procedures. <br />o. Direct patrons to areas within the park. <br />p. Report building maintenance and safety concerns as necessary. <br />q. Enforce Park rules as required. <br />r. Mitigate various issues that arise in and around Centennial Park. <br />s. Provide a bike or electric golf cart patrol. Bike patrol includes supplying the bicycle, ongoing <br />maintenance of bicycle, safety equipment, including gloves, knee and elbow pads, and <br />helmets and uniforms, including BDU pants and/or shorts, polo shirt and belt. Electric golf cart <br />patrol includes supplying the golf cart, ongoing maintenance of the golf cart, any safety <br />equipment and specialized uniforms, if required. <br />t. Observe-and-report only. Guards are not expected to apprehend or physically detain any <br />individual. <br />u. Notify Santa Ana Police Department if police intervention is required. <br />v. Respond, as necessary, to other life safety duties as identified in post orders and standard <br />operating procedures. <br /> <br />Holiday Coverage: Regularly scheduled security guard coverage is required on these holidays. <br /> <br />IV. Patrol Guard Duties <br />a. Patrol Guards shall arrive at assigned park and/or facility in a vehicle provided by Contractor <br />and will be on foot patrol at all times and clearly visible to patrons, unless specifically <br />requested by the City to patrol a park using a vehicle. <br />b. Patrol Guards shall be able to communicate in English and Spanish. <br />c. Assigned Patrol Guards will check in with designated city staff at the beginning of each shift.