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Ordinance No. NS - ____ <br />Page 31 of 44 <br />(a) Voluntary mediation services shall be provided by the City. Upon request, <br />the Program Administrator shall appoint a mMediator and set a date for a mediation no <br />later than thirty (30) days after the acceptance of the subject Petition, unless the <br />Program Administrator determines that additional time is required under the <br />circumstances. The Program Administrator shall notify the Landlord and Tenant(s) in <br />writing of the date, time, and place of the mediation hearing at least ten (10) days prior <br />to the mediation. This notice shall be served either in person or through ordinary mail or <br />electronic correspondence. <br /> <br /> (b) It is the intent and purpose of mediation to provide a process in which <br />mMediators may assist disputants in reaching a voluntary agreement. Accordingly, <br />except as otherwise expressly provided herein, there shall be no penalty or disability, <br />either civil or criminal, for failure to participate in the mediation process, and there shall <br />be no penalty, either civil or criminal, for failure to reach agreement with a disputant in <br />the mediation process. <br /> <br />(c) Mediation is a voluntary collaborative process wherein the Landlo rd and <br />Tenant(s) who have a disagreement can develop options, consider alternatives, and <br />develop a consensual agreement. The role of the mMediator is to facilitate open <br />communication to resolve a dispute in a non-adversarial and confidential manner. <br /> <br />(d) If the Landlord and Tenant agree to a resolution, the mMediator may <br />assist the parties in preparing a written settlement agreement for the signature of the <br />Landlord and the Tenant, provided that in doing so the mMediator confines the <br />assistance to stating the settlement as determined by the parties. Such agreement <br />shall constitute a legally enforceable contract. <br /> <br />(e) Should the parties fail to agree to a resolution, or the mMediator <br />determines that the parties have reached an impasse, the mMediator may refer the <br />Petition back to the Program Administrator to continue the Petition review process <br />detailed in this Division. <br /> <br />(f) All documents and results related to mediations and facilitations held <br />pursuant to this Article shall be kept confidential and shall be inadmissible as evidence <br />in any subsequent administrative or judicial proceeding. <br /> <br />(g) The mMediator and/or pProgram aAdministrator shall provide documentation <br />and translation services in the language that the Owner and tTenant used to negotiate <br />the terms of the Tenancy (e.g., Spanish, Chinese, Tagalog, Vietnamese and Korean), <br />as well as English. <br /> <br /> <br />Section 8-3147 – Exemptions. <br /> <br />(a) Pursuant to the Costa-Hawkins Rental Housing Act, the provisions of this <br />ordinance regulating the amount of rRent that a rResidential rReal pProperty oOwner <br />EXHIBIT 1