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Page 1 of 9 <br />Schedule of Services Agreement | City of Santa Ana <br />Schedule of Services Agreement <br />This Schedule is between the the City of Santa Ana, a charter city and municipal corporation organized and existing <br />under the Constitution and laws of the State of California, hereinafter referred to as “Customer,” and Smart <br />Communications Holding, Inc. and/or its designated subsidiary or assignee, with principal offices located at 10491 <br />72nd Street, Seminole, FL 33777, hereinafter referred to as “Provider.” This Schedule is part of and governed by the <br />Master Service Agreement, the “Agreement”, executed by the Parties. The terms and conditions of the Agreement <br />are incorporated herein by reference. <br />The Customer’s Facility Name and address is: City of Santa Ana Jail, 62 Civic Center Plaza, Santa Ana, CA 92701. <br />Commission Payments shall be remitted to the following: <br />Payee: City of Santa Ana <br />Address: 62 Civic Center Plaza, Santa Ana, CA 92701 <br />Provider and Customer agree to the following terms and conditions in connection with Provider’s installation and <br />provision of inmate communication services to Customer’s Facility: <br />Inmate Telephone System <br />1.Customer grants to Provider the exclusive right to install and maintain Inmate Telephone Services within and <br />throughout Facility, including for any future expansion of telephone service to buildings or locations under control <br />of Facility, during the term of this Agreement. <br />2.Provider will make available to each inmate at Customer’s Facility one free phone call per week, up to fifteen <br />(15)minutes in length, to satisfy the needs of indigent inmates. <br />3.Thereafter, Provider shall establish rates for telephone services as set forth below. <br />INMATE TELEPHONE SYSTEM PER <br />MINUTE CALL RATES <br />Call Type Collect PrePaid <br />Collect <br />PrePaid <br />Debit <br />Local $0.07 $0.07 $0.07 <br />IntraState $0.07 $0.07 $0.07 <br />InterState $0.07 $0.07 $0.07 <br />International $0.07 $0.07 $0.07 <br />4.This Agreement includes all other premises, whether now existing (e.g., if a different vendor has a contract and <br />equipment at such premises, this clause applies at the earliest termination opportunity) or subsequently acquired, <br />under the control of Customer within Provider’s service areas. Customer will advise Provider in writing, of newly <br />opened, acquired, or available premises, promptly, and Provider can evaluate installation of its telephone services at <br />these premises. <br />5.In consideration of the compensation paid to Customer under this Agreement, Customer expressly waives carrier <br />selection rights, where applicable, and Provider expressly reserves the right to select and/or contract for the local,