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<br />RSO states that this shall be the lesser of 3% per annum or 80% of the change in CPI. <br /> <br />• Workshops/Webinars - RSG can continue to conduct tenant, landlord, and community organization <br />workshops. These workshops will be in-person and online in the form of a webinar. They will be <br />recorded and made available on the City website for future reference. The workshops can be tailored <br />to specific groups such as non-profits and tenants’ organizations that may assist renters with the RSO <br />and JCEO, and property owners and property managers. RSG will work with the City to provide <br />translation for these workshop/webinars in Spanish and Vietnamese. <br /> <br />• Written Notices to Tenants and Landlords/Owners - RSG can work with the City Attorney to prepare <br />and update required notices as identified in the ordinances as well as any ordinance amendment <br />documents requiring notices to tenants and/or landlords as noted in RSO Section 8 -1998 and JCEO <br />Section 8-1994. <br /> <br />• Tenant Complaints under RSO and JCEO – RSG will provide information to tenants regarding the <br />provisions of the RSO and JCEO but will not be expected to assist the tenant any further regarding <br />complaints or enforcement. Rather, tenants will be directed to contact an attorney that can file a <br />civil suit if warranted. RSG will also assist with expanding the compliance activities following adoption <br />of the Long-Term Implementation Plan and amendments to the RSO and JCEO. <br /> <br /> <br />• Preparing Fair Return Petition Analysis - RSG will review the Fair Return Petition Application and <br />evaluate an applicant's request to increase rents above the amount automatically allowed under the <br />RSO, in order to receive a fair and reasonable return. Per the RSO Section 8-1998.3, the Fair Return <br />Petition Application analysis will be provided to the City Manager for final review and approval. <br /> <br />RSO and JCEO Advisory and Implementation Services <br /> <br />RSG understands that the City would like to continue to evaluate potential improvements to the RSO and <br />JCEO. RSG is available to conduct necessary research as directed, including but not limited to best practices <br />and procedures of rent stabilization and just cause eviction ordinances in other communities. RSG is also <br />available to implement any policies, procedures, or any potential modifications to the existing RSO and JCEO <br />as directed by City Council. RSG can attend and participate in City Council and Staff meetings, as requested. <br />We are also available to conduct community outreach as needed. <br /> <br />RSG will be available to provide analysis, expert testimony, or other support to the City regarding any legal <br />challenges to the RSO and JCEO. <br /> <br />RSG will assist the City with all of the recommendations and follow-up actions to implement the Long-Term <br />Implementation Plan for the RSO and JCEO. <br /> <br />RSG is available to assist with the regulatory framework and infrastructure necessary to implement <br />residential rent stabilization, just cause eviction, and other protections for Santa Ana residents facing <br />housing instability, including the potential of an Eviction Prevention Program. <br /> <br /> <br />PROJECT TEAM <br /> <br />Tara Matthews will serve as the Managing Principal providing oversight for all aspects for the engagement <br />and will be the primary consultant. She will be assisted by Cindy Blot, Senior Associate, who will serve as the <br />project manager and Rebecca Riddle, Analyst. Other RSG staff may be assigned as needed. Resumes of staff <br />are available at www.webrsg.com or can be provided upon request. <br />EXHIBIT 1