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<br /> <br /> <br /> <br />16 16 <br />Sources: City Ordinances, May 2022; Zoom Interviews of Sample Jurisdictions conducted in May and June 2022 <br /> <br />Program Design Recommendations <br />Currently, the City’s RSO and JCEO Ordinance states the following if any person is in violation, “It shall <br />be unlawful for any person to violate or fail to comply with any provision of the ordinance. The violation <br />of any provision of this ordinance shall first be punished through the use of an administrative citation, <br />as provided in Santa Ana Municipal Code section 1-21, et. seq., prior to prosecution as a misdemeanor <br />infraction, as provided in Santa Ana Municipal Code section 1-8” (Santa Ana Municipal Code section 8- <br />1998.8). The Sample Jurisdictions have similar provisions in their ordinances. However, the extent of <br />actual compliance activities and the responsible party significantly varies. <br /> <br />6. Expand Compliance Activities – As part of the work plan prepared for Program Administration, <br />the City should identify how the RSO and JCEO programs will be monitored for compliance. <br />Currently, there are limited resources within the City that can adjudicate a dispute over <br />tenant/landlord issues or concerns, short of the court system which can be time-consuming and <br />costly. The positive impacts of the RSO and JCEO programs are directly correlated to effective <br />monitoring of compliance with the ordinances. Some jurisdictions mentioned that staffing <br />capacity and resources were the major drivers in the ability to proactively enforce violations of <br />the ordinances. As part of this consideration, the City could consider hiring additional City staff <br />for these compliance activities. <br /> <br />An analysis of the existing best practices and programs administered by Sample Jurisdictions <br />determined that effective compliance activities include issuing notices and warnings in response <br />to complaints and reported information in the rental registry, increasing staffing to issue citations <br />and pursue criminal offenses, and contracting with a mediator to improve landlord-tenant <br />relationships, among other activities. Additionally, the RSO and JCEO compliance activities <br />provisions could be revised to add civil actions that may be utilized by any aggrieved person to <br />monitor compliance with the ordinances. <br /> <br />Petitions <br />Generally, there are three types of petitions: 1) landlord fair return petitions, 2) landlord capital <br />improvement petitions, and 3) tenant petitions. <br /> <br />Landlord Fair Return Petitions <br />A landlord is entitled under the law to receive a fair return on their rental property or mobilehome park. <br />If a landlord believes that the maximum allowable rent under the RSO does not constitute a fair return, <br />they have the right to file a fair return petition requesting an increase greater than what the RSO <br />provides. This is a legal requirement that applies to all RSO programs. <br /> <br /> <br /> <br />West Hollywood <br /> <br />Series of citations for code <br />violations ($100 to $500) <br /> <br />Misdemeanor upon 4th offense <br /> <br />City Code Enforcement is primarily <br />responsible for citations