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Police Department <br />www.santa-ana.org/pd <br />Item # 32 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br /> Staff Report <br />June 21, 2022 <br />TOPIC: Approve Fourth Amendment to the Agreement with LAZ Parking for Parking <br />Enforcement Services <br />AGENDA TITLE: <br />Approve Fourth Amendment to the Agreement with LAZ Parking in the amount of <br />$826,255 for Parking Enforcement Services (General Fund) <br />RECOMMENDED ACTION <br />Authorize the City Manager to execute the fourth amendment to the agreement with LAZ <br />Karp Associates, LLC, for parking enforcement services for the period of July 1, 2022 <br />through June 30, 2023, in an amount not to exceed $826,255, including a 10% <br />contingency ($75,114), subject to non-substantive changes approved by the City <br />Manager and City Attorney. <br />DISCUSSION <br />On June 19, 2018, the City Council approved agreement A-2018-158 with Serco, Inc. to <br />provide parking enforcement services for the Police Department. The City consented to <br />LAZ Karp Associates’ (LAZ) acquisition of Serco’s parking business in January 2021. LAZ <br />performs the enforcement of street sweeping violations and enforcement of other <br />designated sections of the Santa Ana Municipal Code and California Vehicle Code, as <br />authorized by the Chief of Police. Under this agreement, LAZ provides Parking <br />Ambassadors, a Parking Enforcement Supervisor, vehicles, fuel, uniforms, and other <br />miscellaneous supplies. Before they are deployed, LAZ employees must complete <br />training related to Police Department parking procedures, equipment, vehicle operations, <br />and traffic control. In addition, LAZ employees receive training in basic customer service, <br />including conflict resolution, handling difficult customers, and cultural diversity. <br />The original term of the agreement covered the two-year period of July 1, 2018, through <br />June 30, 2020. The first one-year extension included an amount of $705,553, including <br />a 10% contingency ($64,141), to fund these services for the period of July 1, 2020, <br />through June 30, 2021. The second one-year extension remained the same as the first <br />one-year extension at $705,553, included a 10% contingency ($64,141) that funded these <br />services for the period of July 1, 2021 through June 30, 2022. The Department is electing