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Attachment A - Joint Agreement for 800 MHz CCCS <br />Page 46 of 83 <br />communicate with public safety personnel and are able to identify and establish <br />interoperability solutions when appropriate or directed. <br />• Only qualified personnel perform dispatch functions on System resources. <br />• Public safety communications / 9-1-1 center personnel maintain familiarity with all <br />applicable sections of the SOP. <br />4.16 Incident / Tactical Dispatcher Training <br />Purpose or Objective <br />Establishes minimum training standards for those performing incident or tactical dispatch <br />functions with access to System resources. This ensures that System communications <br />incident/tactical dispatcher operations are performed by properly trained dispatch personnel. <br />Operational Context <br />System functionality and integrity shall be maintained by ensuring that only qualified personnel <br />perform incident/tactical dispatch functions. <br />Protocol or Standard <br />Incident/tactical dispatch personnel shall successfully complete appropriate training on the <br />console system, mobile radios or control stations in the Mobile Command/Communications <br />Units. Appropriate training shall, at a minimum, include formal training either by an <br />incident/tactical dispatch trainer who has completed the training from a qualified instructor or <br />by a qualified radio technical staff member familiar with the Mobile Command/Communications <br />Unit's (MCU) operations. <br />Incident/tactical dispatch personnel shall be familiar with all applicable mutual aid requirements, <br />interoperability requirements, trunked system patching, gateway and other communications <br />equipment in the MCU as well as all established standard operating procedures. <br />Other recommended incident/tactical dispatcher training should include: <br />• COML. <br />• COMT. <br />• ICS courses 100, 200, 300, 400, 700.13, 800 or others as required by their employing <br />agency. <br />• Any other developmental, technical or safety courses deemed necessary by employing <br />agency. <br />Procedure <br />This policy does not contain specific training procedures or training modules. <br />Management <br />The Communications Center Manager within each agency is responsible to ensure personnel <br />with access to MCU resources on the System comply with the following: <br />• Incident/tactical dispatch personnel or those acting in that capacity receive the <br />appropriate training before accessing System resources. <br />