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EXHIBIT "A" <br />STATEMENT OF WORK <br />FOR SETUP, IMPLEMENTATION AND TRAINING <br />1. Customer System Configuration: <br />Services available to Customer shall be utilized by the Purchasing and the Public Works <br />Departments and shall include: <br />A. Access for up to seven (7) full licensed users of Customer to the following module(s) of <br />the PlanetBids "PB System TM": <br />(i) Vendor management and Bid management modules <br />(ii) Advanced eBidding add -on module to Bid management module <br />(iii) Evaluation management module <br />B. Access for up to twenty (20) full licensed users of Customer to the following module(s) of <br />the PlanetBids "PB SystemTM": <br />(i) Insurance Certificate Management with My Insurance module <br />C. Access for up to ten (10) full licensed users of Customer to the following module(s) of the <br />PlanetBids "PB SystemTM": <br />(i) Contract management module <br />D. Access for up to five (5) licensed users of Customer to the PlanetBids "PB System TM <br />(i) Read -Only <br />E. Access and use of the PlanetBids "Outreach" database for no additional cost. <br />2. PB System TO Access Services: <br />PlanetBids rate for maintaining the PB SystemTM vendor and bid management is based upon an <br />unlimited number of monthly transactions (Bids) and up the number of user licenses acquired by <br />Customer. PB SystemTM Access Services include the following: <br />• System Administration — PlanetBids will be responsible for system and data back-ups, <br />disaster recovery, system reliability, availability, privacy, and security <br />• Hosting Infrastructure — PlanetBids will be responsible for hosting PB SystemTM <br />maintaining the network, hardware, and software infrastructure <br />• Customer Service — Is available from 8:00 a.m. to 5:00 p.m. PST, Monday through <br />Friday (see Help Desk definition below) <br />• Account Management — PlanetBids will provide a dedicated Account Manager for post - <br />sales support, PB SystemTM questions. <br />3. PB SystemTM Administration: <br />The following services will be provided: <br />a. Link from and to Customer's procurement web page. <br />b. Configured online vendor registration form and ability to have vendors maintain their <br />profiles. <br />c. Complete management tools access to all users (i.e., buyers, project managers...). <br />d. Customer specific database. <br />e. Complete bid management from bid submission to awarding. <br />9 <br />Copyright© 2021 PlanetBids, Inc. R210815-26 <br />