Item 12 - Early Literacy Station Tablets

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© 2017 AWE Acquisition, Inc. All Rights Reserved.Confidential & Proprietary 2501 Seaport Drive, Suite # 410 SH • Chester • Pennsylvania, 19013 Phone (610) 833-6400 • Fax (610) 833-6440 • Email: orders@awelearning.com • www.awelearning.com Customer Loyalty Program General: The Customer Loyalty Program provides eligible Customers with a discount off the purchase of a new AWE Learning Station or AWE Tablet in- return for exchanging, recycling, or repurposing a previously purchased AWE Learning Station or AWE Tablet. AWE requires that certain models be sent back to its return center. Your sales representative will identify models that need to be sent back. AWE will provide free sh ipping and packaging for return of those specific models. The Customer Loyalty Program is subject to change without prior notice. Eligibility: Any Customer who has previously purchased an AWE Learning Station or Tablet, and desires to exchange, recycle, or repurpose i t, in-return for a discount off the purchase of a new AWE Learning Station or Tablet is eligible to participate in the Customer Loyalty Pr ogram. Only one credit will be provided per exchanged, recycled, or repurposed computer. Customer acknowledges and agrees that by participating in the Custo mer Loyalty Program, that it owns the property free and clear of any lien or encumbrance and that it has full power and authority to transfer the ownership of said property. AWE maintains the right to determine whether a previously purchased AWE product must be exchanged or recycled in order to be eligible to participate in the Customer Loyalty Program. Scheduling and Shipping: Participating customers who are exchanging a previous purchase (not recycling it) will receive shipping instructions and shipping labels as part of their replacement purchase. Customer is responsible for scheduling a shipping (pick -up) date and time no later than five business days after receipt of shipping materials and labels, unless mutually agreed otherwise by Customer and AWE. Equipment will be picked-up from a location accessible by the shipping company at Customer’s site. Equipment will be transported to AWE’s processing site with in 10 business days from the date of the pick-up. Additional time required for shipments from Hawaii, Alaska and Puerto Rico is acceptable. Packaging: Customer is responsible for packing the equipment using the packing materials received as part of the replacement purchase. Software/Data Backup:Customer is responsible for the backup of any data Customer needs or wishes to retain and for the removal of any confidential or sensitive data, including data that may be subject to unique rules regarding disclosure, accountability, or disposal. AWE is not responsible for the restoration of any data or software removed from the system by AWE or the Customer. AWE does not accept liability for lost da ta or software resulting from Customer’s backup activities (or failure to backup), any restoration of data or software, or for compliance with special rules that may apply to data on Customer’s equipment. Fees:There is no fee to the Customer for return scheduling and shipping services (within the continental United States) provided that the Customer meets all Terms and Conditions of the Customer Loyalty Program. However, additional fees may apply for cancelled or reschedul ed shipments. Customer is responsible for any costs incurred if incorrect products are identified and sent for shipment. Returns and Exchanges: The Customer Loyalty Program does not offer returns or exchanges. AWE will not be able to return equipment once it has been picked up. A Customer Loyalty Program order may be canceled before an equipment pick -up is performed. Cancellation requests can be made online using the support link on AWE's homepage (www.awelearning.com/support). Customer is responsible for canceling any shipping (pick-up) arrangements with such provider directly. Not Transferable:These services are not transferable. No Contaminated Products: The service is not intended for equipment that is or has become contaminated or suspected of being contaminated with chemicals, biological agents or other substances that are not integral to the original new equipment or otherwise associated with normal office environments. Title and Risk of Loss:AWE will bear no risk of loss or damage to the equipment during shipment to AWE or its processing site(s). Title will be dee med to pass to AWE or its provider upon receipt and possession of the equipment by AWE or its provider. Claims of Confidentiality of Proprietary Rights:Customer agrees that any information or data disclosed or sent to AWE, over the phone, telephonically, electronically or otherwise, is not confidential or proprietary to Customer. Commercially Reasonable Limits to Scope of Service:In the course of providing the service, AWE may determine that the issue is beyond the scope of the service. AWE may use commercially reasonable efforts to refer Customer to the appropriate alternative resource. Warranty:AWE warrants that it will perform the services with commercially reasonable care. AWE makes no other warranty and disclaims all other warranties, whether express or implied, including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose. Limitation of Liability:AWE will not be liable for lost profits, loss of business, lost data or software resulting from Customer’s backup activities (or failure to backup), or other consequential, special, indirect, or punitive damages, even if advised of the possibility of suc h damages, or for any claim by any third party. Customer agrees that AWE is not liable or responsible for any amount of losses or damages above the aggregat e dollar amount paid for the purchase of these services for the specific item or items of equipment which caused the losses or damages.